Job Description

SCHEDULE: Tuesday–Saturday or Sunday–Thursday | Full-Time | Includes one weekend day

Fast-paced, detail-oriented, and you don’t lose track of the moving parts.

Goettl has been doing this since 1939 — and at this pace, a good dispatcher isn’t a nice-to-have, they’re essential. We’re looking for someone who can keep a busy team of technicians moving, stay calm when the schedule shifts, and communicate clearly with customers and crew without missing a beat. If you’ve worked in home services or field dispatch before, even better. If you know ServiceTitan, you’re already a step ahead.

Why Goettl:

• Competitive pay — commensurate with experience
• Be the operational backbone of a team that runs hard every day
• Work with ServiceTitan — the industry’s leading field service platform
• Ongoing training and real support from experienced leadership
• A company that’s been doing this since 1939 and still growing
• Full benefits: medical, dental, vision, 401(k) match

What You’ll Do:

• Dispatch and deploy technicians to keep the schedule moving efficiently
• Monitor jobs in ServiceTitan, communicate ETAs, and reschedule when needed
• Verify calls 24 hours in advance and confirm bookings before dispatch
• Partner with service, sales, and operations to keep conversions on track
• Communicate clearly with the contact center and customers under pressure
• Follow up on all jobs and keep notes and records accurate in ServiceTitan

What We Need:

• Minimum 1 year of dispatching or scheduling experience (2+ years preferred)
• Strong organizational skills — you manage multiple moving pieces without dropping any
• Comfortable and confident communicating under pressure
• Computer literate — email, MS Office, and scheduling tools
• ServiceTitan experience a plus
• Previous home services industry experience a plus
• Able to pass background check and drug screen upon offer

This role includes a weekend day — if that works for your life, and you’re ready to be the person who keeps everything on track, we want to hear from you.

Apply now. We move fast for the right people.