Coordinate and manage the schedules of truck drivers to ensure cargo shipments are picked up and delivered in a timely manner
Maintain contact with the fleet of truck drivers to arrange pickups and deliveries on behalf of clients
Prioritize pickups and deliveries based on delivery times
Enter orders and schedule in collaboration with operations agents
Verify delivered shipments and examine shipping documents for accuracy and possible discrepancies
Review agents’ rate, approve and notify of accessorial charges
Collaborate with management to modify daily routes to accommodate the needs of customers
Cultivate strong relationships with agents and customers to reduce the stress that comes with last minute schedule changes
Respond to queries related to pickups and deliveries, via phone and email
Address problems and requests by transmitting information or providing solutions
Desired Qualifications
HS Diploma or Equivalent
MS Office Proficiency (Word, Excel)
Strong LTL/FTL Dispatching Experience
Freight Forwarding Experience
Bilingual - English and Spanish is a PLUS
About Ottimo Resources
We place many people on a yearly basis and matches them with top organizations in their respective industry. Simply, we help great people find great jobs!
