Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external.
EQUIPMENT: Computers, telephones, printers, pagers, and other related equipment items not specifically listed may be added as new items are introduced.
DUTIES AND RESPONSIBILITIES: Except as explicitly noted, the following functions are considered essential to this position.
Assists ground and/or air resources for emergency responses.
Coordinates first responder notification of fire departments and other agencies as required.
Receives and keypunches requests for ground and air response.
Documents daily activity.
Provides pre-arrival instructions using EMD.
Trains new Communication Center employees as requested.
These duties, responsibilities, requirements, and conditions are not intended to be all-inclusive and may be expanded to include other duties, responsibilities, requirements, and conditions.
QUALIFICATIONS:
High School Diploma or GED.
Minimum 1 year of emergency dispatch required. Sign-on bonuses available for those with 2+ years of experience.
National and/or State certification as an Emergency Medical Technician or higher, determined by appropriate state requirements, preferred.
Completion of the EMD certification is required.
INTERPERSONAL REQUIREMENTS:
Maintain social, ethical, and organizational norms.
Achieve the accomplishment of all task details, no matter how small.
Maintain strong personal motivation; develop a sense of ownership of your work and results.
Must have a sense of urgency for all work performed.
Must maintain professionalism and respect with patients, co-workers, emergency service providers, healthcare workers, and the general public.
TRAINING REQUIREMENTS:
Orientation to job requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is. Because everyone deserves great care.
Today, HealthPoint is the health care home for more than 100,000 people in King County, Washington. High quality health care is essential to living well and thriving. Yet our region has huge disparities in both access to and quality of care. HealthPoint bridges that gap by breaking down barriers and providing care for ALL regardless of income, insurance, immigration status, or any other circumstance.
We offer a broad range of services (from primary medical and dental, to behavioral health, to natural medicine and acupuncture, to nutrition, to case management) and specialize in providing expert, innovative, and compassionate care to all who need it. That care is provided by over 150 doctors, dentists and other providers PLUS over 200 medical students and residents, dental residents and externs and more each year.
We also work beyond our 17 locations to promote healthy communities. Our mission is to strengthen communities and improve people’s health by delivering quality health care services, breaking down barriers, and providing access to all.
Curious what working at HealthPoint is all about? Check out this video: https://www.youtube.com/watch?time_continue=12&v=qDFlE07Zz_s
