The Dispatcher position acts as a communication point for 811 (Call before you dig) emergency and non-emergency calls. This position receives requests, transmit messages, and track vehicles.
The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
Responsibilities:
· Receive emergency and non-emergency calls and record significant information
· Address problems and requests by transmitting information or providing solutions
· Receive and dispatch orders for products or deliveries
· Prioritize calls according to urgency and importance
· Provide field units with information about tickets from 811
· Enter data in the computer system and maintain logs and records of calls, activities and other information
Experience/Skills:
Previous experience as a Dispatcher preferred
Microsoft office applications
Excellent typing and data entry skills
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Sound judgment and critical thinking
High school diploma
We’re a locating powerhouse with extensive resources and decades of experience. We operate in 48 states and Washington, D.C., completing 850,000+ locate requests each month.
Communication, electricity, cable, gas, large fiber optic networks—we’ve got them all covered. In fact, Stake Center℠ is the expert and market leader in high-risk infrastructure and fiber optic network locating.
At Stake Center Locating℠, we understand you have a lot at stake. That is why we care so much about quality, accuracy, timeliness and protecting your infrastructure. Your customers rely on you to provide constant, uninterrupted service. You can rely on us to do the same for you. Stake Center is a locating company you can trust to take charge and take responsibility for getting the job done right. No shortcuts. That’s the Stake Center promise.
