Same Day Water Heaters, LLC

Dispatcher

Same Day Water Heaters, LLC  •  Dallas, TX (Onsite)  •  4 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Join a fast-growing team where customer service, teamwork, and fun come first!

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.

💼 What You’ll Do

  • Receive and dispatch service installation orders
  • Coordinate with field teams, technicians, and subcontractors
  • Resolve customer inquiries and escalated issues
  • Schedule and prioritize jobs based on urgency, skills, and location
  • Maintain accurate logs, records, and communications
  • Support smooth operations and handle multiple tasks efficiently

✅ What We’re Looking For

  • Excellent communicator (oral and written)
  • Strong multitasking and time management skills
  • Calm under pressure with sound decision-making abilities
  • Proficient in basic computer use and data entry
  • High School diploma or equivalent
  • Open availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM)
  • Willingness to work overtime as needed

Requirements

  • Excellent communication and interpersonal skills
  • Experience with basic computer skills and data entry
  • Proficient communication skills (oral and written)
  • Outstanding organizational and multi-tasking abilities
  • Sound judgment and critical thinking
  • Ability to work well under pressure
  • High School diploma or equivalent
  • Candidates must have open availability to work shifts scheduled between 6:00 AM and 9:00 PM, Monday through Friday, as well as 8:00 AM to 5:00 PM on rotating Saturdays Flexibility to cover varying shift times is essential to meet operational needs.
  • Ability to work overtime as needed

Benefits

🎁 Why Join Us?

    • Bi-weekly pay + overtime opportunities
    • Paid Time Off (PTO)
    • Advancement opportunities
    • Casual dress & comfortable office environment
    • Discretionary bonuses & incentives
    • COVID-safe workplace with protective measures
  • We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!
Same Day Water Heaters, LLC

About Same Day Water Heaters, LLC

At Same Day Water Heaters, we do water heaters right – we deliver and install quality water heaters – the same day you order it! In fact, our plumbers install literally thousands of water heaters each year the same day the customer needs it.

Same Day Water Heaters is dedicated to providing competitive pricing and quality service to customers seeking water heater service or replacement in Houston, Dallas and surrounding areas today

Your basic Professional Installation Includes:

• Delivery

• Installation

• Fill and Test

• Removal and Haul Off of old unit

• Clean-up

• Provide you with Instructions on Using the New Unit

$50 Same Day Guarantee Day

We back our installation process with a guarantee that any conventional water heater shown on our website can be installed the same business day (including Saturday) the order is placed.

If you place an order before 2:00 pm Monday – Saturday, and we can’t install your water heater that day, we’ll pay you $50 when your installation is completed by Same Day. (And of course we’ll apologize too.)

Industry
Unknown
Company Size
11-50 employees
Headquarters
Houston
Year Founded
2012
Social Media