Metcash

Dispatch Team Member - Kirrawee - Hudson

Metcash  •  Kirrawee, AU (Onsite)  •  11 hours ago
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Job Description

At the Independent Hardware Group, we’re strengthening local communities one postcode at a time. We’re the leading supplier of over 600 independently owned stores nationwide – giving them a competitive advantage to take the big chains to task. And with trusted hardware brands like Mitre 10 and Home Timber & Hardware, we can turn local retailers into the best stores in town giving locals the tools and support to build strong communities – literally!

About the Opportunity

Our Hudson Trade Centre Mitre 10 store in Kirrawee, NSW is looking for a reliable and organised Dispatch Team Member to join our team and support the day-to-day delivery operations.

This is a fast-paced, hands-on role where you’ll assist with coordinating deliveries, supporting drivers, and helping ensure orders go out accurately and on time. You’ll play an important part in providing a smooth and positive experience for our customers and builders.

This is a full-time position, Monday to Friday

What you’ll be doing

  • Assist with scheduling and confirming delivery orders using our Delivery Management System (DMS)
  • Support the coordination of delivery runs and communicate with drivers
  • Keep customers updated on delivery timeframes and any delays
  • Help resolve basic delivery issues as they arise, escalating where needed
  • Allocate and organise stock within the warehouse, following safety procedures
  • Support with purchase orders and general admin tasks for the timber yard
  • Provide general support to the Store Manager and wider team with daily operations

What you’ll bring

  • Previous experience in a warehouse, logistics/dispatch, or trade environment (highly regarded but not essential)
  • A willingness to learn and take direction in a busy environment
  • Strong communication skills and a customer-focused attitude
  • Good organisational skills and attention to detail
  • Ability to problem-solve and stay calm under pressure
  • Basic computer skills (experience with DMS or similar systems is a bonus)
  • Forklift licence (essential)

About US

For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.

If you feel you have what it takes to join our team and build your career, we want to hear from you!

#INHT

Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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