Job Description

Poolsure, an Aquasol Company is searching for a tech-savvy Dispatch / Logistics & Systems Specialist to join our team in Houston, TX

This hybrid role is primarily responsible for routing and coordinating our driver fleet using a suite of specialized software tools and plays a key part in maintaining and improving those systems. This position is equal parts logistics coordination and IT support, making it a great fit for someone who is comfortable thinking on their feet and digging into software when something needs to be fixed or configured.

Responsibilities:

• Build and assign daily delivery routes for drivers, optimizing for efficiency, cost, and time constraints
• Monitor routes in real time and make on-the-fly adjustments based on priority, weather, traffic, or emergencies
• Communicate with drivers via phone and Slack to ensure all delivery plans are clearly understood
• Review previous day's routes to identify inefficiencies and continuously improve scheduling strategies
• Make judgment calls on when to dispatch drivers to specific areas to maximize productivity and minimize cost
• Serve as the point of contact for drivers and customers during active routes to troubleshoot issues and communicate changes
• Handle after-hours and emergency delivery decisions as needed
• Maintain accurate customer data including access codes, delivery timeframes, special restrictions, and account details in Salesforce and related systems
• Identify accounts that may benefit from adjustments (e.g., tank upgrades, sensor installs) and make recommendations to the appropriate team
• Maintain, troubleshoot, and support the routing and dispatch systems used by the team, ensuring reliability
• Work closely with the systems department to implement changes and improvements to routing software
• Construct and program new implementations to address problems as they arise
• Apply working knowledge of business applications to complete tasks and improve workflows

Qualifications:

• Experience working with Routing/Fleet Software and/or CRM systems, such as Salesforce
• Strong computer skills — the kind of person who figures software out and doesn't shy away from technical problems
• Ability to manage multiple priorities simultaneously in a fast-paced environment
• Clear, professional communication with both drivers in the field and customers
• Detail-oriented with a knack for spotting inefficiencies and solving problems proactively
• Comfortable making independent decisions under pressure, including outside of regular business hours
• Experience in logistics, dispatch, or a related field is a plus — but we are open to training the right person
• Familiarity with DOT regulations or hazmat transportation requirements is a plus

About Poolsure:

Poolsure is a leading provider in the commercial and municipal swimming pool industry, offering advanced chemical controllers, chemical feed equipment, and related services. With operations across Texas, Louisiana, Mississippi, Arizona and Central to Northeast Florida, we are dedicated to ensuring the safe and enjoyable use of aquatic facilities. Our team is composed of highly skilled professionals who are passionate about what they do, committed to excellence, and driven to provide innovative solutions to our clients. Join us and be part of a company that values professionalism, teamwork, and the continuous growth of our employees.