Job Description

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

This role is about more than overseeing dishwashing and sanitation, it’s about leading with discipline, protecting standards, and ensuring the backbone of our culinary operation runs flawlessly. The Dishwashing (Stewarding) Supervisor thrives in structure, leads with authority and fairness, and brings focus to a fast-paced environment where quality, cleanliness, and compliance are non-negotiable.

Start Date: May 2026
Contract Type: Permanent
Pay Rate: $23 per hour

Key Responsibilities

Lead with Structure

• Lead, coach, and inspire a team of up to Stewards across day, evening, or night shifts.
• Ensure colleagues arrive on time, well-groomed, and ready to perform.
• Assign workstations during line-up and communicate daily events and priorities clearly.
• Conduct performance discussions, progressive corrective actions, and monthly development conversations as assigned.
• Foster a culture guided by Rimrock Banff's mission, vision, and values.

Operational Excellence

• Oversee opening and closing shift procedures with precision and accountability.
• Ensure all kitchens and stewarding areas are cleaned, sanitized, and organized to luxury standards.
• Confirm daily task lists are completed methodically and accurately.
• Ensure proper garbage and recycling removal in compliance with hotel policies and Parks Canada regulations.
• Support the safe and correct use of chemicals, including WHMIS compliance and training.
• Maintain equipment cleanliness, storage standards, and readiness following events and service periods.
• Perform regular walkthroughs with the Assistant Chief Steward and Chief Steward.
• Step into operational roles as needed to maintain service continuity.

Collaboration & Culture

• Partner with Culinary and F&B venues to support operational needs and resource requests.
• Maintain clear, task-focused communication across departments to enhance guest satisfaction.
• Participate in hotel committees (Environmental, Health & Safety).
• Promote a safe working environment through active participation in health, safety, and environmental programs.
• Encourage structured development opportunities that build team expertise and accountability.

Qualifications

What You Bring

• Previous experience in Food & Beverage; Stewarding experience strongly preferred.
• Proven leadership experience in a structured, fast-paced environment.
• Strong organizational and communication skills with a clear, task-oriented approach.
• Excellent attention to detail and commitment to maintaining high standards.
• Knowledge of WHMIS and safe chemical handling; First Aid and Food Safe certifications an asset.
• Valid Alberta Driver’s License considered an asset.
• A disciplined, authoritative yet fair leadership style that ensures policies and procedures are consistently upheld.

Bonus If You Bring

• Experience leading large operational teams
• Strong technical knowledge of sanitation systems and kitchen operations.
• Experience in luxury hotel or resort environments.
• A passion for coaching others toward technical excellence and professional growth.

Who You Are

You are structured, disciplined, and driven. You thrive in environments where expectations are clear, standards are defined, and quality is never compromised.

Detail-oriented and conscientious, you take pride in ensuring every system runs smoothly and every policy is followed. You make decisions confidently and quickly within established guidelines, exercising authority when needed to protect standards and timelines.

You value expertise and precision. You lead with clarity. You respond positively to pressure and bring urgency without sacrificing accuracy.

You believe excellence lives in the details — and you ensure nothing is left to chance.

Lead with clarity. Protect the standard. Stay moved.

Physical Demands

• Continuous standing for extended periods.

• Frequent walking, bending, and reaching above/below shoulder height.

• Frequent lifting and carrying up to 22lbs / 10kg.

• Occasional lifting and carrying up to 50lbs / 23kg.

• Ability to work in hot, humid, and fast-paced kitchen environments.

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.

• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

• One complimentary buffet meal per shift in our staff cafeteria.

• Subsidized shared Staff Accommodation.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

#CWMRSummer26