Job Description

PURPOSE/SUMMARY

The Dishwasher / Utility Worker is responsible for maintaining a clean, safe, sanitary, and organized dish and utility operation that supports the entire food and beverage department. This role is essential to service readiness, resident safety, kitchen flow, sanitation, and the professional appearance of Holbrook dining operations.

RESPONSIBILITIES

• Operate dish machine, three-compartment sink, and related equipment safely, efficiently, and according to sanitation standards.
• Wash, sanitize, organize, and properly store dishes, glassware, silverware, cooking tools, pots, pans, smallwares, and service equipment.
• Maintain cleanliness of dish room, dish storage, mop areas, trash areas, kitchen floors, drains, walls, carts, shelving, and assigned back-of-house areas.
• Clean coffee, tea, beverage, and service equipment as assigned, including daily sanitation of iced tea and coffee machines.
• Support proper chemical use, sanitizer concentration, machine temperatures, PPE usage, and safe handling of cleaning supplies.
• Assist with trash removal, recycling, floor care, spill cleanup, broken glass procedures, and safe storage of cleaning tools.
• Help maintain organization and rotation of kitchen items to reduce breakage, loss, and unnecessary wear and tear.
• Assist cooks, chefs, food runners, and service teams with transport, plate-up, receiving, stocking, and cleaning as needed.
• Follow opening, closing, daily, weekly, and deep-cleaning checklists with consistency and accountability.
• Communicate equipment issues, chemical concerns, broken items, safety hazards, and supply needs promptly to leadership.
• Maintain a positive, team-focused, resident-first attitude and support a clean professional operation at all times.

Requirements

QUALIFICATIONS

• High school diploma or equivalent preferred.
• No prior experience required; previous dish, utility, janitorial, restaurant, hotel, senior living, or food service experience is welcomed.
• Ability to follow directions, work quickly, stay organized, and maintain consistent results.
• Ability to safely operate dish machine, cleaning tools, carts, and related kitchen equipment.
• Ability to work calmly and effectively under pressure in a hot, humid, fast-paced environment.
• Reliable attendance, punctuality, teamwork, and willingness to assist wherever needed.
• Ability to communicate verbally and in writing as required for safety and operational needs.
• Must be able to work days, evenings, weekends, and holidays as business needs require.

COMPETENCIES

• Building Trust
• Collaboration
• Communication
• Delivering Results
• Service to Others / Resident and Guest Focus
• Personal Accountability

PHYSICAL DEMANDS/REQUIREMENTS

• Must be able to walk, sit, stand, reach, bend, stoop, push, pull, and safely lift up to 50 lbs.
• Must be able to work in hot, cold, wet, and fast-paced kitchen environments for extended periods.
• Must be able to use hands, arms, and manual dexterity to operate kitchen tools, equipment, and service items safely.
• Must be able to work evenings, weekends, holidays, and special events as business needs require.