Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping districts, world-class theatres, vibrant nightlife, and exciting attractions. A full-service urban resort, the Chelsea Hotel has room types to suit everyone, and the hotel offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family destination, the hotel offers a full range of services including the Family Fun Zone, Kid Centre and Club 33 Teen Lounge. The Chelsea Hotel, Toronto is an independent property as part of the Langham Hospitality Group’s international portfolio of hotels and resorts. The Chelsea is proud to be honoured with the Accessible Tourism Award with the Travel Industry Association of Ontario and the Humanitarian Award with the Hotel Association of Canada.

Purpose

Dishwashers clean and store dishes, glassware and silverware used by food and beverage.

Principal Responsibilities

• Clean dishes according to Standards.
• Cleans and organizes equipment and work area.
• Control usage of store supplies.
• Notify Supervisor of damage to or problems with equipment.
• Control the use of dishwashing equipment, feed detergents and checks temperature controls
• Safe and effective use of equipment.
• Adhere to and comply with all safety regulations when handling hazardous materials according to MSDS.
• Be fully aware of Fire and Emergency Procedure and your role therein.
• Follow Chelsea grooming policy. Name Tag must be visible at all times.
• Perform other tasks as assigned by Management.

Key Result Areas

Business

• Service given should meet and/or exceed the guest service standards of the Chelsea Hotel.

Customer Satisfaction

• Answer any guest or employee questions or direct them to someone that can assist them. Ensure complete guest satisfaction.

Process Improvement/ Productivity

• Open communication with Managers to report challenges or issues.
• All tasks are to be completed in accordance with the practices and policies of the Chelsea Hotel.

Academic and Working Qualifications

Working Experience

• Previous dishwashing or stewarding experience an asset

Soft Skills

• Be able to work effectively on a team.
• Strong work ethic.

Language

• Able to speak English.

Physical Requirements

• Able to stand for long periods of time.
• Able to bend, lift, and push

• Able to work in a humid and warm environment

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

For more information about the property, please visit: https://www.chelseatoronto.com/en/