Job Description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Pos ition Summ ary The Discharge Specialist will work collaboratively with Consumers to develop comprehensive discharge plans for every Consumer in the Behavioral Care Center (BCC).

Schedule Monday - Friday, 8:00AM to 4:30PM

Pos ition R esponsibil iti es

1. Meets one-on-one with BCC C’s to collaboratively develop a discharge plan that addresses that Consumer’s presenting problem/primary needs:

• Mental health: Outpatient appointment scheduling (psychiatric/counseling), safety planning, restricting access to lethal means, connection to follow-up programs
• Physical health: PCP resources and appointments as needed
• Substance Use: Relapse prevention plan, treatment resources and referrals as needed
• Housing: Resources and referral assistance as needed
• Financial, Legal, Social: Resources and referrals as needed
  

2. Makes customer service a priority with internal and external customers.

3. Provides active listening and problem-solving with Consumers.

4. Participates in daily multi-disciplinary team meetings.

5. Maintains and facilitates communication regarding Consumer’s care with all relevant staff.

6. Displays workforce flexibility including providing direct line services as needed on the unit.

7. Ensures timely and appropriate documentation as required by the Agency.

8. Develops and maintains community and MHC interdepartmental relations as it relates to discharge planning through outreach and prompt follow-up with contacts.

9. Works with Consumers during their stay in BCC to reduce psychiatric symptoms and facilitate their return to a less restrictive environment.

10. Works collaboratively with other treatment staff and DCSO staff.

11. Actively participates in the multi-disciplinary team meetings.

Other R espon sibi lit ies

• Res ponsib le for at tending all mandat ory i n-s er vices, c onti nuing educati on and annual health re qui rements

• C omply with all C orp orate C ompl iance pol ici es, practices and pro cedures

• Re port all unet hical acti vities to s uper visor, Corp ora te C ompl iance O ffice, V alu es Hotline number or H uman R esource Di rect or

• Co mply with all OSHA and safety pol icies, pr actic es, and proc edure s R eport all uns afe practic es or accid ents to s uper viso r, S af ety Super visor andor O SHA Co ord inator

• Will be compl iant with the r ele vant re gul ati ons c onc ern ing the pr ivacy and s ec ur ity of consumer ’s prot ec ted heal th i nf or mati on (PHI) as es tabl ished by t he H ealth I ns ur ance Porta bi lity and Ac count abi lity Act of 1996 (HI PAA)

• P artic ipate in proacti ve team ef forts to ac hie ve depar tmental and company goals

• P erform other duti es as assi gned

• Pro vide l eader ship to ot hers t hrough example and shar ing of knowle dgeskil l

• Follow all policies and procedures set by the Agency

Essential Skills and Experience:

• Bachelor’s degree in health-related field of counseling, psychology, or social work

E ssen tial Requir em ents for the Pos ition:

• V al id Tenness ee Dr iver ’s Lice nse
• Acc ept able Cr imi nal B ack gro und Investi gati on
• P erso nal A ut omobi le Ins ur ance
• “F” Endorsement

Core Competen ci es

• Internal and external customer service indicative of mutual respect and trust
• Effective written and verbal communication
• Ability to prioritize, remain calm and focused when dealing with consumer crisis
• Remain flexible and demonstrate positive attitude to respond to changing needs

Reporting to this Po sition:

• N one

P hysi cal De mands and Wo rk En vironm en t

The physical demands and work e nvi ronment c harac ter istics descr ibed here are re pres ent ati ve of those that must be met by an emplo yee to s uc ces sf ul ly per form t he ess enti al functi ons of this job R eas onable acc ommodati ons may be made to enable in di vid uals with disa bi lities to perform t he ess enti al functi ons

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/PrescriptionDrug Coverage

• Health Savings Account

• Dental & Vision Insurance

• Basic Life andAD&D Insurance

• Short- & Long-Term Disability

• Supplemental Life Insurance

• Cancer Insurance

• Accident & Critical Illness Insurance

• 403b - Retirement Plan

• Calm App for medication and mental health

• Gym membership discounts

• Pet Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.