Job Description

Disability Support Workers |Brisbane North & Moreton Bay Region

Make your work matter

If you are an experienced Disability Support Worker who takes pride in providing quality care, we would like to hear from you. Hope and Change is a company in rapid growth and we need to add more wonderful experienced support workers across Brisbane’s northern areas.

We are looking for capable, reliable people that can contribute to our stable, committed, permanent part-time and full-time workforce.

Many of the people we support have complex health, personal care and behavioural support needs so we pride ourselves on employing Support Workers who combine compassion with capability — people who are dependable, communicate well, understand professional boundaries and recognise the responsibility that comes with supporting someone in their own home.

Why join Hope and Change?

• Experience based remuneration. We recognise experience, capability and the responsibility involved in delivering high-quality disability support and offer competitive above-award remuneration where applicable.
• Opportunity for regular, secure hours. We operate SIL and day services and offer permanent hours across a rotating roster 24 hours per day, 7 days per week.
• Work with an experienced, clinically informed team. Our leadership and clinical teams understand complex care and the importance of providing Support Workers with clear direction, appropriate training and professional support.
• Meaningful, person-centred work. Build genuine working relationships with the people you support and assist them to live safely, independently and with dignity in their own homes and communities.
• Develop your skills We value experienced Support Workers and provide opportunities for additional training and development as your role and responsibilities grow.

The role

Depending on the individual needs of the person you are supporting, your work may include:

• personal care and daily living support
• community access and social participation
• manual handling and mobility assistance
• medication assistance and accurate documentation
• implementing individual support and behaviour support plans
• catheter and continence support
• PEG feeding support
• mental health and psychosocial disability support
• infection prevention and control
• maintaining accurate progress notes and service records
• working collaboratively with families, clinicians and other members of the support team.

We are particularly interested in Support Workers who already have experience supporting people with complex or higher-care needs and have values-driven work ethics.

About you

The people who do well at Hope and Change are reliable, calm, professional and consistent.

You understand that excellent disability support is not simply about being caring. It also requires sound judgement, communication, accountability, accurate documentation and respect for the rights, choices and dignity of the person you are supporting.

You will ideally have:

• at least 12 months’ experience working in disability, community or complex care
• Certificate III or IV in Individual Support (Disability), or a comparable qualification
• current First Aid and CPR certification
• a current Australian driver’s licence
• access to a reliable and appropriately insured vehicle
• NDIS Worker Screening clearance and other required screening clearances, or the ability to obtain them
• confidence using mobile applications and completing electronic support documentation.
• Valid driver's licence and access to a reliable vehicle.

Experience or additional training in manual handling, medication assistance, PEG feeding, catheter care, continence support, mental health, positive behaviour support or trauma-informed practice will be highly regarded.

About Hope and Change

Hope and Change is a Registered Provider delivering in-home disability support to people with a broad range of support requirements, including people with complex health and personal care needs.

Our values of Compassion, Respect, Integrity, Excellence and Collaboration guide the way we work with the people we support, their families, our colleagues and professional partners.

We believe quality support requires more than good intentions. It requires capable people, strong professional standards, accountability and a genuine commitment to the individual.

We are continuing to build a workforce of skilled people who care about the quality of the service they provide. We value Support Workers who show up, communicate, take responsibility for their work and want to be part of a professional and supportive team.

Ready to join us?

If you are an experienced Disability Support Worker looking for competitive above-award remuneration, meaningful work, regular hours and an organisation that values professional care, we would like to hear from you.

Please apply with your current resume and tell us a little about:

• your disability or complex-care experience
• your qualifications and specialist skills
• the areas you are available to work in
• your current availability.

Apply now and bring your experience to a team where great Support Workers are recognised, supported and valued.

**We are a care provider operating in Home Care Disability sector. Our wages are in line with the:

1. appropriate Award - SCHADS;
2. relevant stream - Home Care; and
3. clients that we serve (living with a) Disability.