Job Description

Working at Melba Support Services (Melba)

• We support people with disability to live the life they want.
• We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation.
• Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values.
• Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships.

For over 50 years, Melba has stood beside Victorians with disability, championing choice, dignity, and dreams. As a proud NDIS provider, we offer personalised support, from independent living to community connection. Every service is built around what matters most. You!

We open up a world of opportunities for people to live life their way – proudly, joyously, creatively, adventurously.

Why Join Us?

At Melba, people lead all decisions about their support. We are proud to do things a little differently, we call it The Melba Way. We ask questions and listen, tailoring all supports to what you need and want and we tailor all supports to each person. It’s how we bring our values to life every day. It’s about putting people first, creating personalised support every minute, every hour, every day. If this resonates with you, come join us!

About the Role

As a Disability Support Worker, you'll support people with disability to live meaningful, self-directed lives. Working across a range of services and environments, you'll provide personalised support that promotes independence, choice and control while helping people achieve their goals, build skills and participate in the things that matter most to them. Our Disability Support Workers may work within one or across multiple service environments, including Supported Independent Living (SIL), Individualised Support Arrangements (ISA), Community Participation programs, Short Term Accommodation (STA), and other community-based supports.

What We Offer?

When you join Melba, you become part of an organisation that values its people and believes great support starts with great teams.

As a Disability Support Worker, we offer:

• Not-for-profit salary packaging benefits to increase your take-home pay
• Annual leave loading
• Ongoing learning and professional development opportunities
• Career pathways across a diverse range of services
• Supportive leaders and collaborative teams
• Employee wellbeing initiatives and support services
• The chance to make a meaningful difference every day

What You'll Be Doing

In this role, you'll provide support that is tailored to each person's goals, preferences and support needs.

You may:

• Support people to build independence, confidence and life skills
• Assist people to participate in community, recreational, educational and employment-related activities
• Provide practical day-to-day support, including personal care and daily living assistance where required
• Support health and wellbeing, including medication assistance where required and authorised
• Build positive relationships with people supported, families and support networks
• Maintain accurate documentation and records
• Work collaboratively with colleagues and stakeholders to deliver safe, high-quality, person-led support

What Makes a Great Disability Support Worker?

You don't need previous disability experience to make a difference. We're looking for people who genuinely care about supporting others and share our commitment to human rights, inclusion and person-led practice.

You will bring:

• A commitment to supporting people with dignity, respect and choice
• Strong relationship-building skills
• Reliability, flexibility and a positive attitude
• The ability to work independently and as part of a team
• Confidence following support plans, policies and procedures
• Strong written and verbal communication skills
• A willingness to learn and grow
• A certificate IV in Disability, Diploma of Community Services or equivalent qualification (highly regarded but not mandatory)

Previous experience in disability, aged care, community services or support work is highly regarded, but not essential. Most importantly, you'll bring a genuine desire to support people to live the life they choose.

Requirements

To be successful in this role, you'll need:

• Current First Aid and CPR Certification, or willingness to obtain
• Current NDIS Worker Screening Check
• Current Working with Children Check
• A current Australian Driver Licence
• Availability to work a range of shifts, including weekends and active nights where required
• Successful completion of pre-employment screening, mandatory training and ongoing compliance requirements

Ready to Apply?

If you're looking for a rewarding role where you can support people with disability to live the life they choose, we'd love to hear from you. Apply today and join the team at Melba Support Services.

Inclusion at Melba

Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Strait Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply. Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children’s wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.