Job Description

Make Real Impact. Feel Valued. Grow With Us.

At Zenn Ability, we don’t just provide support — we build meaningful lives alongside the people we work with.

We’re growing across Lithgow, Katoomba and the Blue Mountains and are looking for passionate, reliable Disability Support Workers who genuinely care about making a difference.

We currently have participant needs across these areas and are particularly interested in workers with experience supporting people with behaviours of concern and strong availability across a range of shift times.

Why Support Workers Choose Zenn Ability

• Consistent shifts available based on participant needs and your availability
• Supportive leadership team that listens
• Full onboarding and paid training
• Uniform provided
• Rewards & Recognition Program
• Team events and social connection
• Perks and discounts with partner businesses
• A workplace culture built on respect, empowerment and professionalism

Current Recruitment Needs

📍 Lithgow

We are currently looking for Disability Support Workers based in or around Lithgow who have:

• A minimum of 3 months’ experience supporting people with behaviours of concern
• Availability between 7:00am – 6:00pm
• Availability across Monday – Sunday is highly regarded
• A reliable approach to accepting and maintaining regular shifts

📍 Katoomba & Blue Mountains

We are also actively recruiting Disability Support Workers in Katoomba and surrounding Blue Mountains areas.

For our current participant needs, 24/7 availability is ideally preferred. However, candidates who can reliably work within 6:00am – 9:00pm, Monday – Sunday are also encouraged to apply.

The greater your availability across mornings, afternoons, evenings and weekends, the more opportunities we may be able to offer.

About the Role

As a Disability Support Worker, you will provide high-quality, person-centred support to participants in their homes and within the community.

Your responsibilities may include:

• Supporting participants with behaviours of concern
• Personal care and daily living assistance
• In-home support
• Community access and social engagement
• Supporting participants to achieve their individual goals
• Building positive and respectful relationships
• Following behaviour support strategies, care plans and organisational procedures
• Maintaining professional boundaries
• Completing accurate shift documentation

What You’ll Need

• Previous disability support or community support experience
• Minimum 3 months’ experience supporting people with behaviours of concern for current Lithgow opportunities
• Valid NSW Driver’s Licence
• Reliable vehicle with Comprehensive Insurance
• First Aid & CPR
• Working With Children Check (Paid)
• National Police Check (within 3 months)
• NDIS Worker Screening Check
• NDIS Worker Orientation Modules
• Full Australian working rights
• Smartphone with internet access
• Willingness to obtain any outstanding required checks

We’d Love to Hear From You If You

• Have hands-on experience supporting people with behaviours of concern
• Are calm, patient and confident in challenging situations
• Are confident providing personal care and daily living support
• Understand the importance of following behaviour support plans
• Enjoy building genuine connections with participants
• Are reliable, professional and committed to your shifts
• Have strong availability across weekdays and weekends
• Are looking for consistent work and the opportunity to make a meaningful difference

A Role Where You Truly Matter

At Zenn Ability, our participants aren’t just clients — they’re individuals with their own goals, strengths, personalities and potential.

If you’re passionate about empowering people and want to join a team that values its Support Workers just as much as the people we support, we’d love to hear from you.

Whether you’re based in Lithgow, Katoomba or the surrounding Blue Mountains, we want to hear from reliable Support Workers who are ready to make a real difference.

Apply now to join our team.