Job Description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Director's Secretary

Sheffield based with a balance of home and office working

£28,646 - £30,175 per year

35 hours per week

We have an exciting opportunity for a conscientious Secretary with a keen eye for detail to join our Property Services Team. You will be responsible for supporting the Operations Director – Property Services with day-to-day tasks, diary management and prioritising workload.

Our Property Services function is responsible for the maintenance and management of Sanctuary’s properties varying from day-to-day repairs to reinvestment of properties.

Whilst primarily working independently with frequent contact with the Operations Director, you will also be in regular contact with a wide variety of staff within Property Services and your work will often require input from Heads of Service reporting into the Operations Director.

The role of Director's Secretarywill include:

• Supporting the Operations Director with day-to-day tasks and prioritising workload
• Managing the Operations Director’s diary
• Ensuring deadlines are met for yourself and the Operations Director
• Responding to ad hoc requests as necessary
• Preparing and collating information and reports on behalf of the Operations Director in a timely manner
• Communicating effectively and maintaining good working relationships with internal and external providers, including responding to emails on the Operations Director’s behalf
• Managing the resolution of HR processes, including recruitment and approving annual leave and expenses claims

Skills and experiences:

• Previous experience in a similar role providing secretarial support, or an NVQ in business administration
• Ability to ‘think on your feet’ and solve problems
• Experience working with commercially sensitive and confidential data
• Excellent communication, interpersonal and customer care skills
• Ability to work to deadlines and prioritise workloads
• Excellent organisation skills

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £28,646 per annum (rising to £30,175 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date:28 May 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.