Job Description

Osmind is a public benefit corporation advancing psychiatry through technology, services, and real-world evidence to bring innovative mental health treatments to patients in need. Osmind’s psychiatry-tailored software and services, used by leading psychiatry practices across the U.S., help improve patient outcomes while driving practice success. Osmind's network of over 1000 clinics comprises the country's largest network of interventional psychiatry practices. Simultaneously, Osmind's clinic network, point-of-care software, and real-world data support life sciences companies in developing and scaling access to cutting-edge treatments. Osmind is a 50-person, Series B-stage company and has raised funding from top investors such as DFJ Growth, Y Combinator, and General Catalyst.

The opportunity

Osmind is hiring a Director, People Operations to own day-to-day People Operations, report directly into the co-founder/CEO, and manage our in-house Recruiter as we continue to scale. This role is the execution and accountability layer for core HR programs (performance, manager enablement, employee experience, compliance, and workforce planning), ensuring work is well-scoped, owners are clear, and follow-through is consistent. You’ll bring strong judgment, clear communication, and a practical, high-trust approach, helping leaders and teams do their best work without unnecessary bureaucracy.

Responsibilities

What Success Looks Like

Success in this role looks like balancing the business's needs with cultivating strong employee experience. You bring real discipline to workforce management, giving leadership & managers decision-ready options and keeping the company aligned on priorities and tradeoffs. You're on top of the latest workforce trends around AI adoption, and you're passionate about driving positive cultural change that benefits both employees and the company. And you help set an energizing, human company voice in key moments, building confidence that the organization is moving forward together.

TL;DR: We're a tight-knit, low-ego, mission-oriented team that cares not only about what impact we make, but how we make it. Your role is critical in supporting the company to reach its mission, while also creating the opportunity for our employees to have a career-defining experience working at Osmind.

In Your First 30/60/90 Days…

What we're looking for

• 7+ years in People Ops / HRBP / HR roles, including meaningful ownership in a high-growth environment (at Series A through C startups, or similarly fast-changing org).
• Strong HR generalist foundation: performance management, employee relations, investigations, policy/handbook work, and manager coaching.
• Based in San Francisco and able to go into the office 2+ days per week
• Experience with hybrid & distributed teams, ideally in multiple geographic jurisdictions
• Autonomous and reliable: you are self-guided in setting your priorities, proactively identifying issues, and putting them into action with a high-quality work product.
• People person: you derive energy from supporting the team. You are highly collaborative and enjoy building relationships across the company.
• Led change management for a major shift (AI/tool adoption, new operating model, re-org).
• Excellent written and verbal communication: can draft crisp comms and toolkits, and can run high-quality all-hands / internal moments with a clear, high-energy voice.
• Hands-on, scrappy operator: willing to own SF office management and day-to-day logistics for a 2-day/week in-person cadence.
• Judgment + discretion: demonstrated ability to handle sensitive information, navigate conflict, and build trust with both employees and executives.
• Values alignment: commitment to fairness, clarity, and a strong employee experience while balancing business constraints. And, you have a passion for our mission to serve mental health patients, providers, and researchers!
• AI fluency: you've experimented with AI tools to automate your workflows and approach them with curiosity.
• Founder and/or CEO right-hand experience in a fast-changing startup environment.
• Manager-of-one experience (or equivalent): experience leading and developing a direct report and operating through others to deliver outcomes.

Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed! We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities.

Osmind is a public benefit corporation and platform for clinicians and researchers advancing new life-saving mental health treatments. We recently published our first Public Benefit Report that chronicles how our team of scientists, technologists, and psychiatrists have been working to help solve the worldwide mental health crisis, advance responsible innovation and research, and help ensure robust access to care for patients of all backgrounds. Read the report here: https://www.osmind.org/pbc.