Job Description

Job Location: Painesville, OH 44077
Position Type: Full Time
Director/Coordinator of Resident Life
REPORTS TO: DEAN OF ACADEMIC AND STUDENT ENGAGEMENT
STATUS: FULL-TIME, EXEMPT, SALARIED
Lake Erie College, a small, co-educational, four-year, independent liberal arts college located in Painesville, OH, 30 miles east of Cleveland, invites applications for the full-time position of Director/Coordinator of Resident Life. The final title will be commensurate with experience. Lake Erie College is committed to providing a highly personalized educational experience that prepares students for success in their careers and communities. Our faculty and staff are central to creating an inclusive, supportive, and engaging campus environment where students are encouraged to grow academically, personally, and professionally.
The Director/Coordinator of Resident Life provides leadership for the college’s housing and residence life program, student conduct process, student wellness initiatives, and campus-wide student support services. The Director/Coordinator fosters a safe, inclusive, and engaging student experience while promoting student success and personal development. This position supervises Residence Life staff, oversees housing operations, administers the student conduct process, coordinates wellness initiatives, and serves as a trained investigator for student conduct and Title IX matters assigned. Occasional evening and weekend work, participation in campus events, and availability to respond to student and residential emergencies is required.
RESPONSIBILITIES:
● Oversees all campus housing operations, including room assignments, occupancy, room changes, and break housing.
● Recruits, hires, trains, supervises, and evaluates Resident Directors (RD) and Resident Assistants (RA).
● Develops and implements RA selection, training, duty schedules, and ongoing professional development.
● Fosters a vibrant residential community through educational, social, and community-building programming.
● Manages housing rosters, occupancy records, residential databases, keys, and access.
● Partners with Facilities, Housekeeping, Campus Safety, and other departments to maintain safe, welcoming residence halls.
● Responds to residential emergencies and student concerns.
● Administers the college’s student conduct process in accordance with institutional policies.
● Meets with students regarding conduct concerns and determine appropriate educational outcomes and sanctions.
● Serves as a hearing officer for students conduct cases, as appropriate.
● Maintains accurate conduct records and documentation.
● Educates students regarding community standards, student responsibilities, and behavioral expectations.
● Collaborates with Campus Safety and other campus partners on behavioral concerns.
● Coordinates student wellness education, prevention initiatives, and student engagement programming.
● Serves as a resource for students experiencing personal or wellness concerns and connect them with appropriate campus and community resources.
● Participates on the Behavioral Intervention Team (BIT), CARE Team, or other student support committees.
● Responds appropriately to student crises and coordinate support services.
● Serves as a trained investigator for student conduct and Title IX matters assigned.
● Assists with investigations in accordance with college policies and applicable federal and state regulations.
● Supports Clery Act reporting and related compliance responsibilities.
● Maintains confidentiality and accurate documentation.
● Develops policies, procedures, and programming that enhance the student experience.
● Manages departmental budgets and residential operations.
● Collaborates with faculty, staff, and campus partners to promote student success.
● Serves on College committees and participate in campus events as assigned.
● Performs other duties as assigned by the Dean of Academic & Student Engagement.

QualificationsPREFERRED QUALIFICATIONS & KEY COMPETENCIES:
● Bachelor’s degree required; master’s degree preferred.
● Three years of progressively responsible experience in residence life, student affairs, housing, or a related field.
● Experience supervising professional and/or student staff.
● Excellent communication, organizational, interpersonal, and problem-solving skills.
● Ability to exercise sound judgment, maintain confidentiality, and respond effectively to student concerns.
● Ability to work evenings and weekends as required.
● Experience supervising Residence Directors and Resident Assistants.
● Experience responding to student crises and providing student support.
● Experience serving on a Behavioral Intervention Team (BIT), CARE Team, or similar student support team.
● Experience or willingness to complete training as a student conduct and Title IX investigator.
● Ability to move throughout campus, including residence halls, and the ability to occasionally lift and carry up to 25 pounds.
● Ability to respond to emergencies outside of normal business hours.
● Growth and “doer” mindset and institutional teamwork ethic.
● Creative, strategic, thoughtful, and has a sense of humor.