The Director Treasury Management Program is a strategic and technical leader responsible for driving innovation across the bank’s treasury management products and services. This role will lead the development of treasury management products and services strategies and implementation of roadmaps in alignment with organizational goals and customer needs. This role requires collaboration with technology, operations, risk, compliance and external partners to design, test, and launch new products and enhancements. Oversees vendor relationships and monitors product performance, user experience and financial results. Analyzes market trends, competitive offerings, and regulatory considerations to recommend product improvements and innovation initiatives.

Essential Duties:

• Product & Service Innovation
• Evaluate, recommend and implement Treasury Management Products and Services.
• Collaborate with management and vendors to integrate new technologies into existing systems.
• Develop proposals and recommendations on new products and services for executive management.
• Technology & Software Management
• Oversee the administration of loan software in the bank
• Responsible for keeping abreast of upcoming changes and improvements to related software and incorporate updated functionality into bank services.
• Program Strategy & Service Improvement
• Lead initiatives to develop and execute strategies that differentiate the Bank’s treasury management products and services that lead to customer growth, retention, and non-interest income profit margin.
• Analyze current processes to identify inefficiencies and areas for improvement that lead to measurable service improvement.
• Reporting & Data Analytics
• Design and maintain reports and real-time dashboards for Treasury Management Product and Services performance tracking and strategic analysis.
• Works closely with COO and Business Line Partners to build dashboards and other applicable KPIs
• Onboarding & Ongoing Training
• Serve as a subject matter expert for training on treasury management products and services as improvements and changes are implemented in the training process.

Supervisory Responsibilities:

• This position has supervisory responsibilities.

Other Duties:

Stay informed about emerging technologies and industry trends in Treasury Management related financial services. Represent the bank at industry conferences and vendor meetings related to Treasury Management Products & Services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skills, and/or abilities required.

Knowledge, Skills, and Abilities:

• Proficiency in administrating loan software platforms. Experience with the Bank’s core platform is strongly preferred (e.g., Jack Henry Silverlake, LoanVantage, Synergy, Synapsys)
• Experience with data analytics tools (e.g., IBM Cognos Analytics)
• Excellent project management and communication skills.
• Ability to lead change and influence stakeholders across departments.
• Excellent time management skills with ability to meet deadlines.
• Excellent verbal and written communication skills.
• Proficient organizational skills and attention to detail.
• Proficient with Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Strong critical thinking skills.
• Ability to prioritize tasks.

Education and/or Experience (Preferred):

• Bachelor’s degree in Business, Finance, Computer Science, or related field.
• Five years of experience in banking, with a focus on Treasury Management, Operations or Digital Services.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The employee regularly sits and uses hands to finger, handle, or feel objects, tools, or controls.
• The employee frequently is required to talk or hear.
• The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, or crouch.
• The employee must regularly lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Position Type/Hours:

This is a full-time, exempt level position working Monday – Friday with other days and hours as necessary to accomplish duties.

Travel: Travel is primarily within the Bank’s market areas during the business day with occasional out-of-area and overnight travel required.