Job Description

What if you could help reinvent the way an entire company works — with AI at the center of the change? You'll join Microsoft's Workforce Transformation team, the group defining what the "Frontier" of AI-enabled work looks like across the enterprise. Here you'll help lead the creation of Lighthouse pilots across key functions to test and prove frontier transformation practices, then scale the ones that work. You'll partner across product, engineering, and business units to shape transformation the whole organization learns from.

As a Director, AI Transformation, you'll architect large-scale change programs integrating AI tools to drive enterprise transformation, and translate the "Frontier" vision and high-level strategy into executable roadmaps, frameworks, and delivery plans. You'll establish governance structures and change-management practices to support adoption and sustainability, and codify learnings and best practice into playbooks and institutional capabilities. This opportunity will allow you to architect at scale enterprise-wide AI transformation, build deep expertise in change architecture and systems thinking, and mentor a growing community of program managers and change agents.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead large-scale change programs integrating AI tools to drive enterprise transformation.
• Lead creation of Lighthouse pilots (working with the line organization) across key functions to test and prove frontier transformation practices
• Translate the 'Frontier' vision and high-level strategy into executable implementation strategies, roadmaps, frameworks, and delivery plans.
• Partner with product teams, engineering, business units, and internal clients to co-design and deliver scalable solutions.
• Mentor project managers and staff, fostering a culture of continuous improvement and innovation.
• Establish governance structures and change management practices to support adoption and sustainability.
• Drive cross-functional collaboration and stakeholder engagement across business units.
• Monitor and report on program performance, risks, and outcomes to executive leadership.
• Codify learnings and best practice into playbooks and institutional capabilities
• Proven experience in enterprise transformation and AI implementation.
• Systems thinking and expertise in change architecture.
• Demonstrated executive presence and ability to influence across cross-functional teams.
• Grounding in underlying technology solutions and concepts (MSFT stack know-how is preferred)

Qualifications

Required Qualifications

• Master's Degree in Engineering, Business, or related field AND 6+ years process management, process execution, process optimization, or related experience OR Bachelor's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience OR equivalent experience.

Preferred Qualifications

• Master's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics) OR Bachelor's Degree in Engineering, Business, or related field AND 15+ years process management, process execution, process optimization, or related experience (e.g., data analytics) OR equivalent experience.
• Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.
• Proven experience leading enterprise-wide transformation initiatives, ideally involving AI or digital technologies.
• Strong background in program management, change enablement, and stakeholder engagement.
• Demonstrated ability to translate strategy into execution with measurable outcomes.
• Excellent communication, facilitation, and executive presence.
• Experience mentoring and developing project managers and change agents.
• Familiarity with agile methodologies, enterprise architecture, and systems thinking.

Process Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.