Job Description

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

• 2026 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees

Position Summary

The Director, Transaction Tax Compliance provides senior leadership and strategic oversight of DMA’s Transaction Tax Compliance organization. This role is responsible for ensuring operational excellence, regulatory compliance, risk management, and scalable service delivery across all compliance teams. The Director partners closely with executive leadership, clients, Implementation, Quality Assurance, and Training teams to drive continuous improvement, ensure audit readiness, and develop a high‑performing compliance organization that delivers consistent, accurate results.

Essential Duties and Responsibilities

• Provide overall leadership and direction for the Transaction Tax Compliance organization, including managers, senior managers, and support teams.
• Own compliance operations, ensuring accurate, timely filing of returns and payments in accordance with regulatory requirements and client contracts.
• Establish and enforce compliance standards, controls, and operational guidelines to mitigate risk and ensure consistency across teams.
• Drive continuous process improvement initiatives to enhance efficiency, quality, scalability, and client satisfaction.
• Oversee client transitions from implementation into compliance production, ensuring readiness and service stability.
• Serve as senior escalation point for complex compliance issues, audit findings, and client concerns.
• Partner with senior leadership to determine staffing models, capacity planning, and workforce strategy to meet client demand.
• Lead talent development efforts, including performance management, coaching, succession planning, employee relations, and workforce engagement.
• Support recruitment and hiring efforts to build and maintain a high‑performing compliance organization.
• Oversee compliance‑related audit readiness and support SOC and other operational audits as required.
• Collaborate with Practice Development and business leaders to support client discussions and compliance service positioning as needed.
• Conduct regular leadership, management, and departmental meetings to communicate expectations, priorities, and performance.

Assist with business development and strategic client initiatives as requested.

• Provide hands‑on support in reviewing returns or resolving issues during peak periods when necessary.
• Perform other duties as assigned.

Education and Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or related field required; advanced degree preferred.
• 10+ years of experience in transaction tax compliance, with progressive leadership responsibility.
• Proven experience leading managers and overseeing large compliance operations.
• Deep knowledge of transaction tax compliance regulations, filing requirements, and operational best practices.
• Strong ability to assess risk, implement controls, and drive compliance excellence.
• Advanced proficiency in Microsoft Excel and Word.
• Proven ability to build strong client relationships and influence senior stakeholders.
• Exceptional leadership, communication, and organizational skills.
• Ability to travel to client locations as needed.

Work Environment & Physical Requirements

• Work Schedule: Regular, 40 hours/week
• Travel: Less than 10%
• Physical Activity:
• Prolonged periods of sitting and computer use
• Ability to hear, understand, and distinguish speech and sounds
• Frequent repetitive motions with hands

The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.

It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.