Job Description

You are a senior technology transformation leader with the credibility and judgement to operate at system scale and executive level who can create a unique and lasting impact.

You have the opportunity to lead one of NSW’s complex technology environments—resetting the legacy tolling ecosystem and shaping a future ready, customer centred platform that millions rely on every day.

In this role, you'll:

Join NSW Motorways that was created as a key recommendation of the 2024 Independent Toll Review. By prioritising the needs of motorists, NSW Motorways is dedicated to delivering a safer, fairer and more integrated transport system. It is also responsible for the oversight, management and strategic coordination of the NSW tolled motorway network.

Reporting to the Chief Executive Officer, you will put your mark on a state significant transformation, leading the strategic overhaul of Transport for NSW’s tolling technology landscape. This is a rare opportunity to steward a legacy system few truly understand—while defining what comes next.

You will take the tolling environment through its next chapter: from deep discovery of existing platforms and dependencies, to setting a clear future technology strategy, and into disciplined, high impact delivery. You will balance continuity with change, ensuring daily operations remain stable while transformation is executed at scale. As such, you will oversee risk management, operational continuity and transition‑to‑operations to ensure seamless performance throughout the transformation lifecycle.

Success in this role goes beyond technology replacement, you will ensure technology decisions are informed by genuine customer and motorist outcomes, embedding a strong customer lens across system design, prioritisation and delivery.

Operating with significant autonomy, you will engage at executive, ministerial adjacent and industry levels - shaping funding cases, orchestrating vendor strategy and confidently navigating a complex regulatory and public scrutiny environment. You will also prepare and manage funding submissions and investment cases that support future technology requirements and program delivery.

This is a full-time fixed term (up to 30/06/2028) Transport Senior Service Executive TSSE1B level role, offering an attractive remuneration package.

For more information on this position and business unit, please view the and information pack

About you

• Executive leadership experience delivering large scale, high risk technology transformations in legacy environments.
• Proven capability modernising transaction heavy, always on platforms (e.g. transport, payments, utilities, large public systems).
• Demonstrated leadership in managing transition and embedding new technology environments into business operations.
• Highly skilled communicator capable of influencing senior government stakeholders and navigating politically sensitive decision-making environments.
• Proven ability to manage multiple stakeholders in complex environments
• The ability to translate complexity into clear executive decisions, roadmaps and investment cases.
• A strong customer and user mindset, ensuring technology enables better public outcomes and serves road user needs.
• Deep capability in stakeholder leadership across government, vendors and commercial partners and complex stakeholder ecosystems.
• Demonstrated capability in operating in high scrutiny, regulated and politically commercially sensitive environments.
• Prior experience with tolling, transport, payments or similarly complex platforms will be highly regarded.
• Values‑led leader aligned to the NSW public sector ethos and commitment to public value.

Who we are

NSW Motorways is responsible for delivering safe and reliable toll roads and toll road services for the people of NSW. Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close at 11:59 PM on Tuesay 17th February 2026.

For more information about this role, please contact FABRICE.NOEL@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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