Blue Shield of California

Director, Technology Transformation

Blue Shield of California  •  Oakland, CA (Hybrid)  •  3 hours ago
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Job Description

Your Role

The Technology team is responsible for the delivery, operation, and governance of secure, compliant, and scalable platforms that support critical healthcare services and enable the successful separation and long-term independence of the Ascendiun family of companies. The Director, Technology Transformation will report to the Chief Information Officer (CIO). In this role you will for lead cross-functional teams to deliver large-scale programs that create sustainable, systematic improvements across technology and business operations.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

  • Lead strategic technology initiatives that improve operational performance, scalability, reliability, and customer experience.
  • Identify systemic challenges and drive sustainable solutions that address root causes rather than symptoms.
  • Develop and execute transformation roadmaps aligned with business objectives and technology strategy.
  • Partner with business and technology leaders to drive organizational change and process improvements.
  • Lead complex, cross-functional technology programs with multiple stakeholders, dependencies, and delivery teams.
  • Establish governance, milestones, success metrics, and reporting mechanisms to ensure program success.
  • Drive prioritization, issue resolution, risk management, and decision-making across initiatives.
  • Ensure projects are delivered on schedule, within budget, and aligned with business outcomes.
  • Lead efforts to improve system stability, service performance, operational maturity, and supportability.
  • Facilitate root-cause analysis and corrective action planning for recurring issues.
  • Build strong partnerships with business leaders, product owners, and technology teams.
  • Communicate program status, risks, dependencies, and recommendations to senior leadership.

Your Knowledge and Experience

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
  • Requires a minimum of 10 years of technology experience, including 6+ years in leadership roles managing enterprise technology initiatives.
  • Proven experience leading large-scale technology programs and transformational initiatives.
  • Strong understanding of enterprise applications, infrastructure, cloud technologies, and operational processes.
  • Demonstrated ability to lead cross-functional teams and drive organizational change.
  • Experience managing complex stakeholder environments and balancing competing priorities.

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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Blue Shield of California

About Blue Shield of California

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. The health plan is a tax paying, nonprofit, independent member of the Blue Shield Association with nearly 6 million members, over 7,500 employees and more than $25 billion in annual revenue.

Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. The company has contributed more than $60 million to Blue Shield of California Foundation in the last three years to have an impact on California communities.

For more news about Blue Shield of California, please visit news.blueshieldca.com.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Oakland, California
Year Founded
1939
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