JOB POSTING TITLE: Director, Technical Product Management
JOB LOCATION: 2250 E. Imperial Highway El Segundo, CA 90245 [and various unanticipated locations throughout the U.S.; may work from home]
Director, Technical Product Management needed by DIRECTV, LLC in El Segundo, CA [and various unanticipated locations throughout the U.S.; may work from home] to develop and execute the product vision and roadmap for all billing and payment systems, including invoicing, subscriptions, taxes, pricing models, payment gateways, and reconciliation. Lead, mentor, and grow a team of Technical Product Managers and Release Train Engineers focused on billing and payments. Drive strategic initiatives such as payment gateway expansion, dealer payment transformation and overall payment flow optimization. Partner closely with IT and Finance teams to ensure delivery of scalable, secure, and resilient systems aligned with business objectives. Collaborate with finance and compliance teams to ensure billing accuracy, tax compliance (e.g., VAT/GST), audit readiness, and regulatory adherence. Serve as a subject matter expert and internal evangelist for all billing and payments related initiatives. Drive continuous innovation in payment technology, exploring emerging trends such as digital wallets, instant payments, and AI-driven reconciliation. Establish best practices for Agile delivery, including sprint planning, backlog prioritization, and cross-functional alignment across IT, Finance, and Compliance teams. Guide the team in transforming business requirements into well-defined product epics, features, and user stories, ensuring technical feasibility and alignment with enterprise architecture. Serve as a bridge between technical and non-technical stakeholders, effectively translating business goals into actionable product outcomes. Establish metrics and KPIs for accuracy, payment success rates, refund handling, and reconciliation cycles, ensuring continuous improvement. Design and implement monitoring and alerting frameworks for payment operations to proactively detect and resolve system anomalies. Collaborate with solution architects and engineering teams to define system architecture, data flows, and integration frameworks that support high transaction volumes and complex pricing logic. Drive decisions on technology modernization — e.g., microservices-based billing architecture, cloud-native scalability, and API-first payment integration especially in the Mulesoft based architecture. Lead digital and billing platforms. Use strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions. Utilize an understanding of regulatory frameworks including PCI-DSS and SOX. Lead Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems. Oversee product strategy with business goals and technical execution, leading architecture, and software development teams. Collaborate deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems. Supervises four(4) employees, including one (1) Technical Product Manager-Senior 2, one (1) Technical Product Manager-Principal 1, one (1) Principal, IT Software Engineer 1, and one (1) Principal IT App/Prod Support 2.
REQUIREMENTS: Requires a Bachelor’s degree, or foreign equivalent degree in Computer Science, Computer Engineering, or Electronic Engineering and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation leading digital and billing platforms; using strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions; utilizing an understanding of regulatory frameworks including PCI-DSS and SOX; leading Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems; overseeing product strategy with business goals and technical execution, leading architecture, and software development teams; and collaborating deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems.
Our Director, Technical Product Management earn between $209,922 to $244,036 yearly. DIRECTV, LLC offers amazing benefits from health insurance to tuition reimbursement and paid time off to discounts on products and services.
At DIRECTV, we believe TV is meant to be enjoyed. Everything we do is focused on delivering an entertainment experience above and beyond expectations and industry standards and advocating for excellence on behalf of our customers.
A shared passion for the joy of television defines our mission to offer the content, service, and reliability that allows our customers to connect, unwind, and indulge their inner superfan by watching what they love on any screen, anywhere.
We never stop innovating and continue to embrace emerging technologies. We’re constantly evolving our products, including best-in-class content and personalized services to provide our customers with industry-leading video offerings.
Learn more about our offerings at DIRECTV.COM and follow us @DIRECTV on Instagram, TikTok, Facebook and X. To learn more about DIRECTV's culture and what it's like to be an employee, follow us at @WeAreDIRECTV on X and Instagram. And stay up to date with our @DIRECTVNews handle on X.
