Job Description

The Director, Tax Operations supports execution of key operational programs and strategic initiatives across the Tax practice, ensuring alignment between strategy and execution while also taking firm standards into consideration. This role partners with Tax leadership to translate priorities into actionable plans, coordinate across teams, and strengthen execution discipline in alignment with both Tax objectives and broader firm expectations.

The Director improves operational effectiveness by supporting governance routines, enhancing performance visibility, and helping remove barriers to execution, while working with firm functions to drive consistency and efficiency across Tax.

Job Duties:

Strategy Execution & Coordination

• Supports translation of Tax and firm strategy into actionable operating plans
• Drives clarity on priorities, timelines, and ownership across initiatives
• Coordinates execution across pillars, pods, and key stakeholders

Program & Initiative Support

• Supports delivery of strategic initiatives and operational programs
• Tracks progress, risks, and dependencies and escalate as needed
• Helps ensure initiatives are aligned, sequenced, and moving forward effectively

Leadership Support & Enablement

• Partners with Tax leadership to support agendas, meetings, and operating cadence
• Assists in preparing communications, materials, and updates for leadership forums
• Provides insights and recommendations to support decision-making

Operating Model & Governance

• Supports execution of governance routines, reporting, and tracking mechanisms
• Helps maintain consistency in how initiatives are managed and reported
• Contributes to continuous improvement of processes, tools, and execution standards

Cross-Functional Coordination

• Coordinates with Finance, People & Culture, IT, and other firm functions
• Helps ensure alignment and follow-through across interdependent workstreams
• Supports integration of operational activities across teams
• Other duties as required

Supervisory Responsibilities

• Manages and develops Managers, Senior Associates, and Associates as assigned
• Serves as a Career Advisor and support team development
• Provides day-to-day guidance and oversight on assigned workstreams

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor’s degree required with a focus in Accounting or Finance preferred or Associate’s degree, High School Diploma, or GED with eight (8) or more years of experience in an operations role required, preferably within a public accounting firm

Experience:

• Eight (8) or more years of progressive experience in public accounting, professional services, consulting, or a similarly complex matrixed environment, required
• Significant experience leading business operations, practice operations, or enterprise transformation initiatives at scale, preferred
• Proven success leading large, cross-functional programs from strategy through implementation, including governance, stakeholder alignment, and change execution, preferred
• Experience advising senior leaders and influencing decisions in a highly collaborative, executive-facing environment, preferred
• Experience establishing operating rhythms, performance metrics, and management routines to improve execution discipline and business results, preferred
• Demonstrated financial and operational acumen, including experience with budgeting, resource planning, and performance management, preferred

License/Certifications:

• CPA, preferred
• PMP, preferred

Software:

• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, required
• Experience using collaboration, reporting, and project management tools to support execution and performance visibility, preferred

Language:

• N/A

Other Knowledge, Skills, & Abilities:

• Strong strategic, analytical, and problem-solving skills, with the ability to synthesize complex information into clear recommendations
• Excellent executive communication skills, including the ability to influence, align, and build credibility with leaders at all level
• Ability to quickly adopt new technologies and leverage digital tools to improve efficiency, support execution, and enhance collaboration.
• Ability to operate effectively in a fast-paced, highly collaborative, and evolving environment with competing priorities
• Strong project, program, and change management capabilities, including prioritization, risk management, and issue resolution
• Ability to establish structure, drive accountability, and improve execution across complex initiatives and stakeholder groups
• Strong business judgment, professionalism, and discretion, with the ability to manage highly sensitive information
• Ability to lead presentations, facilitate decision-making discussions, and guide stakeholders toward practical solutions
• Demonstrated ability to lead teams, develop talent, and work effectively both independently and through others

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $195,000 - $230,000
Maryland Range: $195,000 - $230,000
NYC/Long Island/Westchester Range: $195,000 - $230,000

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets