Job Description

Date Posted:

2026-06-26

Country:

United States of America

Location:

OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA

Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. We are the leader in elevators, escalators, and moving walkways. We need a talented Talent Acquisition leader who’s ready to help us deliver on our commitments today, plan our strategy for the future, and leave their fingerprints on the organization for years to come.

We need you to lead the Talent Acquisition (TA) CoE for the Americas region. Whether it’s hitting key recruiting milestones, partnering with stakeholders, and/or project management this role helps ensure with have a robust talent pipeline, that we continue to implement best-in-class technology and processes, and that the regional TA team continue to learn and grow. This role works closely with Global team and HRBPs, CoEs, HR Operations in the region and globally to provide support to the Business.

The Director, Talent Acquisition - Americas role will be based in the United States, Brazil, or Colombia, with candidates in a US ET or CT time zone, and will report to the Vice President, Talent Acquisition.

Essential Responsibilities

• Manage the centralized talent acquisition team that supports sourcing, selection, and onboarding activity across the Americas, including annual budget ownership.
• Continually evaluate and improve team capability through targeted development and coaching.
• Participate in the global talent acquisition leadership team to lead cross-regional projects and initiatives.
• Partner with the global TA CoE to select, implement, and enhance the TA technology stack to improve the candidate and hiring manager experience, increase recruiter capacity through automation and best practice sharing, and deliver meaningful data insights.
• Manage vendor and agency contracts including evaluation, selection, and performance management.
• Ownership/ creation of global and local policies and guidance related to the hiring process including referrals, internal talent movement, compliance, job posting requirements, interviewing expectations, offer creation/ approval, and others.
• Own the employer value proposition strategy. Profile OTIS as an employer of choice on external communication channels/ platforms to potential talents (social media platform, job board, career fair etc.).
• Ensure a cost-conscious recruitment model transformation, continually seek and develop creative approaches to enable business objectives.
• Benchmark, identify and implement creative avenues for sourcing high quality, diverse talent to support broader organizational talent initiatives. Provide consultative feedback about industry benchmarks, external labor market conditions and candidate needs, to influence stakeholders and to drive hiring decisions.
• Leverage recruitment data to drive recruitment efficiency. Provide recruitment metrics to drive progress in the timeliness, quality, and candidate/ hiring manager satisfaction.
• Advance the Otis brand across numerous markets and professional communities. Provide complete, accurate, and inspiring information to candidates about the company and position.
• Prepare field HR, Hiring Managers, and the TA team to identify the right candidates for the right positions by improving and implementing recruitment procedures as well as processes, including selection techniques, assessment, and guidance.
• Develop proactive candidate pools and sourcing techniques for frequently recruited and difficult to fill positions.
• Lead the local early career strategy including university selection and campus hiring ensuring a future-ready pipeline of talent for the business. Continually evaluate the ROI of these partnerships, outreach approaches, and help the organization right-size these programs based on entry-level hiring needs and skill gaps.
• Some travel may be required (<20%)

Basic Qualifications

• Extensive experience within HR/ Talent Acquisition leadership.
• Deep understanding of interviewing methodologies and assessment techniques.
• Demonstrated ability to manage and develop TA teams.
• Excellent project management and organizational skills, and a bias for action and results orientation.
• Experience managing and enhancing applicant tracking systems.
• Highly organized, disciplined, and detail oriented.
• Must be able to manage and present data in a concise and compelling way.
• Ability to build trusting relationships with stakeholders from 360 standpoints including partners and customers quickly through an inclusive working approach.
• Bachelor’s degree in a related field.

Preferred Qualifications

• Previous experience in Talent Acquisition in an in-house model/ center of excellence/ community of expertise.

• Experience recruiting in North, Central, & Latin America including field/ technical populations.
• Experience with implementing and enhancing a candidate relationship management system.
• Proven ability to influence and work effectively across all levels of the organization.
• Fast learner, able to readily apply knowledge gained in one situation to others.
• Excellent communication skills.
• Responsible and responsive.

Salary & Benefits (United States only)

The salary range for this role is USD $170k - $225k. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis currently provides our colleagues with the following benefits:

- 401(k) plan that includes generous company match and a separate automatic retirement contribution

- Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

- Three weeks paid vacation and paid company holidays

- Paid sick leave - Employee assistance and wellness incentive programs

- Life insurance and disability coverage

- Voluntary benefits, such as legal, pet, home, and auto insurance

- Birth/adoption and parental leave benefits

- Adoption assistance

- Tuition reimbursement program

- Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here

Become a part of the Otis team and help us #Buildwhatsnext!

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