Job Description

Location: Phuket, Thailand

Position Specific Requirements:

1. Sustainability Strategy & Site-Level Implementation

• Implement Banyan Group's sustainability strategy at LRH properties and localise group campaigns (e.g. Brand for Good).
• Drive climate action/decarbonisation, energy efficiency, biodiversity and rewilding, waste reduction, and water stewardship initiatives with Engineering, Purchasing, and property champions.
• Support Purchasing/F&B in rolling out sustainable procurement SOPs.
• Maintain the LRH Sustainability Champion network, including monthly champion meetings and one-on-one support.

2. Team Leadership & Supervision

• Supervise and develop the Assistant Sustainability & Community Relations Manager and the Sustainability & Community Relations Coordinator — set priorities, review work, and support performance and growth.
• Approve day-to-day departmental operations, expenses, cash advances, memos, and budget items within delegated authority; escalate items above authority to Group Sustainability.
• Ensure the CSR team's annual activity calendar is resourced, delivered, and properly documented.

3. ESG Data, Reporting & Compliance

• Own preparation of the LRH-specific ESG report for SET (Stock Exchange of Thailand) submission and consolidation into Group reporting.
• Ensure properties submit complete, accurate sustainability data monthly; follow up to resolve gaps.
• Coordinate audit and certification readiness; support properties pursuing sustainability certification.
• Co-develop data collection/reporting guidelines with Group Sustainability and deliver related training to property champions.

4. Guest & Community Engagement

• Ensure each property delivers a distinctive Stay for Good experience; coordinate monthly sustainability-themed and celebration-day activities.
• Lead LRH community and impact projects (e.g., partnerships, BGF Core programmes); manage engagement with NGOs, schools, universities, and government bodies.
• Represent LRH sustainability at external forums and share key takeaways with Group Sustainability.

5. Governance & Group Collaboration

• Act as the main point of contact for LRH-level sustainability queries, coordinating input from properties for Group Sustainability.
• Join monthly Group sustainability updates and contribute case studies/progress reports for Group communications.
• Monitor property compliance with Group sustainability KPIs and policies (e.g., scorecard); coordinate with HC on scorecard follow-up.
• Collect sustainability stories, best practices and project records in the Sustainability SharePoint story bank.

6. Budget & Resource Management

• Own sustainability budget tracking and monthly utilisation review for LRH sustainability programmes.
• Identify and propose funding opportunities, including BGF and external sources.
• Prepare and manage budgets for sustainability and community programmes.

Position Specific Skills:

• Bachelor's degree in Sustainability, Environmental Studies, Community Development, Business Administration, Hospitality Management, or related field (Master's an advantage).
• At least 8 years of relevant experience in sustainability, ESG, or CSR, including at least 2–3 years in a supervisory/managerial capacity; hospitality or multi-property corporate environment strongly preferred.
• Demonstrated experience preparing ESG/sustainability disclosures for regulatory or stock-exchange reporting (SET 56-1 One Report, GRI, ISSB, or equivalent).
• Experience in waste management or circular economy (e.g., composting, recycling systems, waste diversion, or vendor/consultant management for waste operations) is a plus.
• Experience managing budgets, vendor/partner relationships, and cross-functional or direct-report teams.
• Strong stakeholder management skills across government agencies, NGOs, senior leadership, and community partners.
• Fluency in English and Thai, spoken and written, given local government and community liaison requirements.
• Proven people-management and coaching ability; capable of leading a small team while operating independently in a fast-paced, multi-stakeholder environment.