Job Description

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Organization:

MPHS-Mills-Peninsula Medical CenterProvides overall leadership, direction, and management of the operating rooms, post-anesthesia care unit, surgical pre-op area and sterile processing. The Director contributes to the goals of the organization by generating new surgical business for the demographic region; developing and controlling operational and capital budgets; solving potential and real problems which impede safe patient care; developing the personnel, physical environment, and organizational systems needed to provide competitive and cost-effective operating-room services; designing competitive fee structures for services and supplies; and controlling inventory of equipment and supplies

JOB ACCOUNTABILITIES:

I. Directs the operations
• Ensures the overall quality of nursing care within the preoperative, intraoperative, and postoperative areas.
• Establishes the necessary monitoring and control techniques to ensure compliance with established standards, regulatory (JCAHO and Title XXII) and hospital guidelines.
• Directs, supervises, and motivates staff from operating room, post anesthesia care unit, outpatient/AM admit, sterile processing, surgical materials management, and anesthesia, providing supportive counseling as needed.
• Demonstrates management of limited resources including personnel, time, space, equipment, and supplies.
• Provides guidance to managers on managing change, motivating staff, and counseling on practice issues.
• Makes daily rounds in all areas of department to observe activities of sound nursing judgments, principles of work, simplification of work, and economical use of supplies and equipment.
• Acts as a liaison
• Maintains high levels of patient care and a safe environment
• Establishes standards and procedures for the scheduling of surgeries; makes decisions involving conflicts in scheduling and arrangements for individual specialized procedures as necessary.
• Recommends and implements professional/technical changes to ensure ongoing innovation and optimization of department skills.

II. Provides department administration/leadership; new-business development; and ultimate problem solving/ decision making.
• Establishes, attains, and evaluates goals and objectives the department
• Demonstrates current knowledge of trends in the business and healthcare industry, continually analyzing how they impact the department’s operations.
• Proactively assesses the environment for changes in existing client needs; explores required resources and revenue impact of new business with potential clients (e.g., surgeons, anesthesiologists).
• Communicates/recommends new-business opportunities with cost/benefit analysis; negotiates resource needs and fees and when approved closes transaction with interested client(s).
• Identifies real/potential problems affecting the team and acts proactively to prevent injuries, lawsuits, or licensing constraints.
• Discusses issues related to physicians with leaders; implements appropriate solutions.
• Collaborates with appropriate staff-support personnel in the ongoing development of program planning, implementation, and evaluation.

III. Demonstrates sophisticated management skills.
• Provides comprehensive systems analysis to identify workflow practices.
• Controls quantity and quality of nursing care by establishing performance standards, analyzing needs, and recommending and implementing changes.
• Ensures that working manuals policies and procedures are updated and maintained.
• Maintains continuous quality-improvement program, including monthly statistics, quarterly reports, reviews of absenteeism and turnover of employees, all patient and employee incidents, and patient and physician complaints.
• Establishes an ongoing database and forecasts of surgery volume and intensity for the budgeting process.
• Presents the capital and operating budgets for fiscal review and approval.
• Directs purchasing of all supplies and equipment.
• Directs daily cost constraints and evaluates the variances (positive and/or negative) in the budget reports.
• Analyzes budget expenditures in light of revenue impact department; strategizes budget reductions to maximize hospital revenue and completes and submits operating budgets.
• Collaborates with clinical managers, section chairman, and key physicians on equipment and supply needs regularly; monitors budget expenditures for all cost centers.
Strategizes need for capital equipment and technology planning leaders, developing, prioritizing, and submitting capital equipment budget.
• Monitors fee structures of other surgical facilities to maintain competitive pricing; creates competitive fee structures for surgical services and supplies.
• Collaborates with department managers and materials manager to develop systems to receive, inventory, maintain, and control equipment and supplies.

IV. Human Resources Management and Interpersonal Skills.
• Identifies and implements action which supports a positive communication system.
• Manages group process to build effective working relationships with others in the department and throughout the organization using collaboration and other team-building skills.
• Maintains staff morale and productivity at desired levels.
• Provides opportunities for development of management team and staff.
• Recommends methods to assist staff in reaching their fullest potential.
• Reviews staff performance evaluation process and ensures compliance with all policies and procedures.
• Directs orientation program utilizing the Performance Based Testing Program.
• Coordinates department’s nursing activities with those of other departments, conferring directly with affected Department Directors before instituting changes or initiating new policies/procedures.
• Ensures that timely staff meetings are held in order to:
◦ Inform staff of policy and procedural changes.
◦ Provide opportunity for “round table” discussions; and
◦ Provide time for “management team” meetings
• Ensures the overall effective utilization and development of staff
• Coaches and develops management staff as well as self-development to ensure continuous quality improvement and leadership for the effective provision
• Directs the selection, training, performance appraisal, coaching, and discipline processes; approves all employment actions, including terminations.

V. Clinical Program Development/Improvement.
• Directs the network of department by coordinating surgical functions with other departments and disciplines, using research to improve the delivery of quality patient care and fiscal effectiveness.
• Collaborates with physicians, hospital administrators, and other disciplines in the organization in development and administration
• Remains flexible in assessing new methods for delivery of surgical care.
• Develops patient surgical programs that maintain the hospital’s competitive market position.
• Interfaces with physicians to participate in those activities that contribute to the development of new services and procedures.
• Monitors compliance with federal, regulatory, accrediting, and hospital recommendations and policies for quality patient care/ staff support services.
• Develops, implements, and evaluates an ongoing program to ensure quality patient care within the department by using appropriate hospital resources.
• Assesses practices which impact patient care.
• Assists in the development of standards of perioperative nursing care and monitors department quality-assurance activities.

VI. Organizational Perspective
• Provides administrative leadership in the development of departmental and organizational programs and standards of surgical practice.
• Participates in the development and implementation of philosophy, goals, short- and long-range plans of the Department
• Consistently applies hospital and departmental policies.
• Establishes department policies with appropriate medical-staff committees and ensures that they are observed along with hospital/personnel policies and applicable codes and laws.
• Participates in Medical Staff Committee Meetings

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: BS Degree in Business Management, Administration or related field required

TYPICAL EXPERIENCE:

12 years recent relevant experience

SKILLS AND KNOWLEDGE:

Ability to develop and create an atmosphere of collaboration with members of the Medical Staff.

Function as a change agent with working knowledge of Adult Learning Theories and Change Management.

Demonstrate creativity and a bias for action.

Extensive working knowledge of the major functions of Ambulatory Surgical Services, including, but not limited to, the following

New business development

Budget and financial management

Problem solving/decision making

Current clinical standards of care

Liaison/guest relations

Coaching and development

Personnel management

Materials/environment management

Nursing department administration

Self-development

Demonstrates current knowledge of state-of-the-art concepts and issues in own profession and area of specialization.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $168,958.40 to $270,337.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.