Job Description

The Director, Quality Supplier, is responsible for driving internal and external supplier quality and development initiatives. This individual will be a customer focused transformational leader driving execution across supply categories strategically focusing resources across 1000+ suppliers.

This position will serve our Enterprise Division, located in Atlanta, GA (Hybrid).

WHAT YOU’LL DO

• Implement Rheem’s Supplier Risk Management Model with global supply base.
• Develop robust processes and standard work for all the processes of the Supplier Risk Management operating model
• Design and execute a risk-based approach to optimize audit and development resources.
• Focus high-touch transformational efforts on high risk, high-value components while automating governance of low-risk commodities.
• Automate Digital Quality with real-time visibility into vendor performance.
• Provide strategic leadership, training, development and direction to Enterprise Supplier Quality and Development teams at all levels of the organization.
• Embed APQP and PPAP deeply into New Product Introduction ensuring Supplier Readiness.
• Build a Supplier Development playbook to implement at critical but failing suppliers. Partner with internal customers to protect throughput and on-time delivery while maximizing quality and customer satisfaction.
• Establish a rigorous financial traceability and chargeback program to map field failures back to root-cause suppliers
• Implement Supplier Process Certification for key characteristics owned by the supply base with reporting to maintain visibility and performance.

Establish a methodology to monitor and measure adherence to Rheem Supplier Quality Manual, Quality Management System, regulatory and industry standards.

WHAT YOU NEED

• Bachelor’s degree in engineering (Mechanical, Electrical or Industrial Engineering preferred)
• 5+ years of experience in Global Supplier Quality across diverse regions (North America, APAC, LATAM, EMEA)
• Proven record of managing global supply chains with 1000+ active suppliers or handling high-volume spending portfolio (e.g. $500M+)
• 7+ years of recent experience with company producing Electro-mechanical products with long product lifecycles and warranty liabilities (e.g. automotive, aerospace, heavy machinery, industrial equipment, or major home appliances).
• Hands-on experience implementing enterprise-wide QMS, supplier quality software, or Industry 4.0+ data analytics tools to replace manual or legacy processes.
• Expert level knowledge of APQP and PPAP in bringing new products to market.
• Expert level knowledge of problem-solving methodologies like 8D, Red-X, Six Sigma, etc.
• Ability to lead, develop talent and manage performance with 10+ years of prior experience managing and leading a team of professionals
• Excellent written and oral communication skills
• In-depth knowledge of MS Office, MS Project or Clarity, and Data Analysis software (i.e. Minitab).

HOW TO STAND OUT

• Master’s degree in Engineering, Operations Management, MBA or related graduate degree.
• Shainin Red-X© Master
• Process Certification Trainer or Certified Six-Sigma Master Blackbelt
• Experienced in using AI to supplement and support execution of team initiatives

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING DEPARTMENTS AND FUNCTIONS, you will be expected to demonstrate the following competencies and behaviors:

• Building Business/Functional Talent
• Building Partnerships
• Coaching
• Compelling Communication
• Creating Influence
• Driving Change
• Driving Execution
• Driving Innovation
• Empowering Others
• Focusing on Customer-First
• Fostering Relationships/Emotional Intelligence
• Promoting Global Business Growth
• Systematic/Tactical Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.

Our Behavior Based Values set us apart:

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.