Salary Range: $195,150.00-$254,800.00
Hiring Zone: $212,957-$230,890
Reporting to the Deputy City Manager, Development & Growth Services, the Director Strategic Policy & Programs is a key strategic leader responsible for advancing high-priority transformation initiatives that strengthen performance, improve service delivery, and support the City of Toronto’s long-term growth objectives.
You will serve as a trusted advisor to the Deputy City Manager, a champion for organizational transformation, and a builder of high performing teams. Your success will be felt not only within Development & Growth Services, but across the entire enterprise, where your leadership propels major initiatives, strengthens performance culture, and brings coherence to complex, city wide strategies.
You will represent the Deputy City Manager on major corporate priorities and executive committees, translating complex issues into strategic direction and accelerating Toronto’s most critical initiatives. You’ll bring clarity and cohesion to cross divisional work that touches every corner of the City’s services. In addition, you will lead multidivisional teams through high impact business transformation initiatives—projects that reinvent systems, elevate service delivery, and enhance organizational performance. You will design the strategies, tools, and governance frameworks that guide Toronto through change.
You will establish performance measures, strengthen accountability frameworks, and use data analytics to drive continuous improvement. Your leadership will bring focus, alignment, and measurable results to the DCM’s portfolio, helping Toronto deliver services with greater transparency, efficiency, and impact.
You will cultivate partnerships with senior leaders, Council, political offices, external agencies, and other levels of government—navigating both strategic objectives and political context with ease. You will be the connective tissue that ensures collaboration, alignment, and shared purpose in tackling the city’s most pressing issues.
You will guide and inspire a diverse team of professionals, fostering a culture rooted in service excellence, inclusion, continuous learning, and innovation. You will empower staff and nurture an environment that embraces creativity, equity, and modern public sector leadership.
What you bring
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request Learn more about the City’s Hiring Policies and Accommodation Process
The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.
Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.
There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles.
The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.
Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!
