Why Join Omnicell?
At Omnicell, we’re transforming the future of medication management through intelligent automation, cloud-native platforms, and innovative healthcare technology. Every service we build and every platform we operate ultimately contributes to improving patient safety, reducing clinician burden, and enabling better healthcare outcomes worldwide.
Cloud Operations plays a critical role in this mission. As Omnicell continues its transformation toward a modern, cloud-first software organization, reliability, scalability, automation, and operational excellence have become strategic business priorities—not simply operational objectives.
The Director of Site Reliability Engineering will have a unique opportunity to build and lead a world-class SRE organization responsible for ensuring our cloud platforms deliver exceptional availability, resilience, performance, and customer experience. This is a transformational leadership role for someone passionate about building engineering organizations, driving operational excellence through software engineering, and influencing technology strategy at an enterprise level.
This is not a traditional operations leadership position.
This is an opportunity to build the engineering organization that defines how Omnicell designs, measures, automates, and continuously improves reliability across its cloud platforms.
Reporting directly to the Vice President of Global Cloud Operations, the Director of Site Reliability Engineering will establish Omnicell’s enterprise reliability engineering strategy, build a globally distributed SRE organization, and partner closely with Cloud Platform Engineering, Site Reliability Operations, Cloud Security, Product Engineering, and Enterprise Architecture to ensure reliability is engineered into every service throughout its lifecycle.
Working alongside the Director of Site Reliability Operations, this leader will define the engineering standards, automation, observability, production readiness, and resilience capabilities that enable world-class operational performance. While Site Reliability Operations owns the day-to-day operation of production services, the Site Reliability Engineering organization is responsible for continuously improving the architecture, automation, and engineering practices that make those services resilient, scalable, and highly available.
The successful candidate will be equally comfortable discussing executive strategy with senior leadership, reviewing Kubernetes architectures with engineering teams, mentoring engineering leaders, and influencing enterprise technology direction.
The Director of Site Reliability Engineering is responsible for establishing and leading Omnicell’s global Site Reliability Engineering organization.
This role owns the engineering strategy, governance, architecture, and technical practices that improve service reliability through software engineering, observability, automation, resilience engineering, production engineering, and operational readiness.
Rather than operating production systems on a day-to-day basis, the Site Reliability Engineering organization develops the platforms, standards, tooling, automation, and engineering capabilities that enable highly reliable cloud services across the enterprise.
Success in this role is measured by how effectively reliability is designed, engineered, automated, and continuously improved across Omnicell’s cloud ecosystem.
As Director of Site Reliability Engineering, you will define how reliability is engineered across Omnicell’s cloud platform.
Your leadership will enable engineering teams to design, build, deploy, and continuously improve resilient cloud services by establishing enterprise reliability standards, automation frameworks, observability strategies, production engineering practices, and engineering governance.
Working closely with Site Reliability Operations, your organization will reduce operational complexity by engineering solutions that eliminate manual effort, improve resilience, automate recovery, and continuously improve platform reliability.
By building a culture centered on engineering excellence, automation, continuous learning, and measurable operational outcomes, you will help create a cloud platform capable of supporting Omnicell’s long-term product strategy and business growth.
Build and scale Omnicell’s global Site Reliability Engineering organization.
You will:
Develop Omnicell’s enterprise reliability engineering strategy by establishing standards and governance for:
Develop multi-year engineering roadmaps that improve service reliability while enabling engineering teams to deliver software with greater speed and confidence.
Own Omnicell’s enterprise reliability framework, including:
Partner with Product Engineering and Cloud Platform Engineering to embed reliability throughout the software development lifecycle.
Establish a Production Engineering practice focused on continuously improving the operational characteristics of Omnicell’s cloud services.
Responsibilities include:
Partner with Product Engineering throughout the software development lifecycle to ensure every service meets enterprise production standards before deployment.
Establish Omnicell’s enterprise observability engineering strategy.
Own engineering standards supporting:
Partner with Cloud Platform Engineering and Site Reliability Operations to ensure telemetry provides actionable operational intelligence while enabling proactive reliability improvements.
Champion an engineering-first approach to automation.
Lead initiatives that:
Partner with Cloud Platform Engineering to integrate automation into the Internal Developer Platform while supporting Site Reliability Operations through engineering-driven operational automation.
Develop trusted partnerships across:
Provide engineering leadership that enables operational excellence while ensuring reliability remains a shared responsibility across the software delivery lifecycle.
Provide strategic leadership for the SRE organization by:
Partner with executive leadership to:
First 90 Days
As Director of Site Reliability Engineering, you will:
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
Omnicell is transforming pharmacy and nursing care through outcomes-centric solutions designed to optimize clinical and business outcomes across all settings of care. Our comprehensive portfolio of robotics and smart devices, intelligent software workflows, and data and analytics, all optimized by expert services are helping healthcare facilities worldwide to reduce costs, improve labor efficiency, establish new revenue streams, enhance supply chain control, support compliance, and move closer to the industry vision of the Autonomous Pharmacy. To learn more, visit omnicell.com.
