Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
The Director of Site Merchandising is responsible for managing a team to optimize the customer’s discovery and selection of products across our Digital properties to optimize online events to drive sales and profitability, and to execute, analyze and audit content. The Director will work closely with peers and cross functional teams across business areas to streamline processes, simplify and automate. The Director will develop an agile team that thrives on results and reacts to business as needed. The Director creates a vision, goals, and success metrics for the team, prioritizing work efforts, optimizing and evolving team structure, creating and implementing key performance indicators (KPIs) and standards. The Director demonstrates a deep understanding of business objectives, defining site business strategies to meet business objectives then translating business strategies into clear actionable steps for the team. The Director must be highly analytical with strong business acumen, organized, and possess great communication and presentation skills as they will represent their FOB in many forums, partnering closely with business and technical teams across multiple locations.
What You Will Do
Skills You Will Need
Merchandising Experience: A Bachelor's degree from a 4-year college or university or equivalent experience, with 8-10 years of online merchandising or retail experience preferred, and 5-7 years of experience in coaching, developing, and motivating teams at various levels.
Retail Industry Knowledge: Passion for and knowledge of the retail industry, including reading fashion magazines and industry publications such as WWD. Experience in apparel, footwear, accessories, or home retailing is a plus.
Analytical Skills: Strong analytical and database skills, coupled with visual presentation capabilities.
Organization and Attention to Detail: Exceptional organizational skills with a keen eye for detail. Ability to develop and maintain efficient systems of organization.
Project Management: Proficient in project and process management, capable of effectively managing workload, priorities, and timelines.
Communication Skills: Excellent written and oral communication skills. Ability to think analytically and pragmatically, and effectively communicate with cross-functional teams and executives.
Initiative and Problem-Solving: Self-starter with strong problem-solving skills and the ability to take initiative.
Interpersonal Skills: Excellent interpersonal skills, fostering effective collaboration and teamwork. Considered a true team player.
Innovative Thinking: Willingness to innovate and continuously seek out new data sources to enhance insights.
Relationship Building: Ability to cultivate and maintain relationships with senior and mid-level management across various teams.
Leadership: Demonstrated ability to lead and mentor junior to mid-level analysts, guiding their priorities and tasks effectively.
Who You Are
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
DIGITAL00
Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.
