Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

SIOP Director, Data Analytics and Reporting will lead the overall master data governance and data stewardship required to run the SIOP process. This role will own and drive overall SIOP digital transformation and help align to operations and company strategy. Deliver transformation roadmap toward more autonomous planning. Translate Operations and Business Unit SIOP digital requirements to develop SIOP capabilities at scale. Work with the SIOP Business Unit Leads and SIOP Center of Excellence to develop and deliver the digital roadmap for SIOP digitization.

Key Responsibilities

• Own the overall reporting and dashboard delivery for SIOP KPIs.

• Develop and deliver succinct, relevant, and timely reporting to support the SIOP processes.

• Partner with DT team to ensure capabilities aligned to the SIOP User Stories are delivered at high quality and on-time.

• Build capabilities for Statistical/Algorithmic forecasting for baseline forecasts

• Create automation for demand sensing working with the SIOP COE and BU leads Implement Inventory MEIO strategies to deliver to the BU inventory goals

• Manage the performance of the end to end SIOP process by tracking and reporting on KPIs for planning and inventory management

• Drive improvements in demand and inventory planning forecast accuracy by addressing sources of variation and develop learning feedback loops to drive continuous improvement

• Assess adoption of workflow management tools, automation, and AI/ML intelligence to reduce SIOP process related man hours.

• Diagnose the root causes of forecast error by using appropriate aggregate metrics for analyzing the forecast error. Report the overall demand forecast accuracy by using weighted forecast error metrics.

• Drive urgency with business partners by reporting the financial impact of forecast errors

• Manage the performance of the end-to-end SIOP process by tracking and reporting on KPIs for planning and inventory management

Required Qualifications

• Bachelor’s degree

• 10+ year’s experience in Business Operations, Finance , IT, Demand Planning, Supply Planning or Inventory Management

• Ability to travel 20%

Preferred Qualifications

• MBA or Master’s degree in Business, Engineering, Supply Chain Management, or Finance

• CPSM or APICS certifications

• Advanced capability in Microsoft PowerPoint

• Experience participating in an SIOP process

• Experience with $2B–10B+ businesses

• Proven success in business process optimization and transformation

• Ability to drive change and transformation across different stakeholders

• Demonstrated effective project management skills and experience

• Strong business acumen specific to Inventory, Revenue, Units, and Margin

• Confidence in clearly presenting to executives and large groups Ability to build cross-functional relationships through strong communication and interpersonal skills

• Experience with inventory and forecast optimization

• Experience using and/or implementing advanced tools and system for planning and inventory management

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