If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Management_Executive 610Pay Range: $130,600.00 - $235,100.00Functions as an advanced subject matter expert and a high-level academic business leader in driving the education and successful outcomes of students. This position is an executive leader responsible for developing and executing WGU’s vision, strategy and focus for the indicated program(s). In collaboration with college and university leadership, other departments, and other WGU organizations, you will have end-to-end responsibility of (a) growing your programs with new, market relevant, and innovative competency based program offerings, (b) identifying and supporting the implementation industry partnerships and go-to-market strategies to bring the right students and employers to these programs, and (c) delivering great educational outcomes for these students by directly managing the instructional faculty, faculty chair positions, and other leadership positions through leveraging coaching and mentoring to drive student success. Your success will be measured in terms of planning, building, delivering and scaling the right programs profitably that cater to our underserved student population with a high-level of retention and ROI for the students. This role is a thought-leader both internally and external to WGU and is seen as an industry leader representing WGU program(s) and school(s).
Defines and implements the academic and programming strategy for assigned the assigned program(s) to achieve the long-term department and university vision and goals
Develops and monitors and continuously improves all domain-specific academic performance standards, compliance, and requirements, including (but not limited to): curricular, assessment, faculty quality and sufficiency, national licensure examination requirements
Develops and monitors, measures, and continuously improves domain-specific curriculum performance against targeted student outcomes (including: learning impacts, student success impacts, efficiency, innovation)
Owns area fiscal performance and operations with emphasis on profit/loss management in managing significant program funding; focus on achieving WGU contribution margins and net new student growth
Leads program marketing in launching new and revised programs into the education market and operating programs using data and insights; data-driven portfolio management experience
Drives a culture of continuous experimentation, measurement, and learning from data to rapidly improve the quality and delivery to students
Continuously strives for success in directly or indirectly leading a diverse team of people including program managers, instructional faculty, chair/leadership positions and student coaches/mentors
Influences Others and Communicates Effectively: Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences.
Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust and support of others.
Manages Ambiguity: Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
Drives for Results: Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully achieving goals. Pushes self and helps others achieve results. Has a continuous improvement mindset.
Builds Effective Teams: Forms teams with appropriate and diverse mixes of styles, perspectives, and experience. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally.
Organizational Learning: Learns quickly when facing new situations. Experiments to find new solutions. Takes on challenges of unfamiliar tasks. Extracts lessons-learned from failures and mistakes. Expands knowledge base through ongoing curiosity.
Strategically advances and improves domain-related operational functions including academic finances and expenses, profit & loss statements, academic ROI, financials to develop and maintain programs, academic talent acquisition and management, facilities, and data governance
Maintains partnerships at the national, state, and local levels, including with key professional and industry organizations; for example: community colleges, professional associations, and universities
Promotes the department and WGU through external engagement and thought leadership, including speeches, articles, interviews, and events.
Performs other job-related duties as assigned.
Knowledge, Skills and Abilities:
Mission-Driven: Commitment to WGU's employee and student-centric mission
Advanced understanding of how students learn and combining innovative curriculum and student support strategies to drive student success and employability
Customer and student obsession with a focus on driving successful outcomes for them
Industry or academic leader in the discipline
Understanding of the industry trends, job opportunities, and educational market trends in the discipline
Senior leadership and Credible voice of the department in external partnerships and presentation opportunities
Strong people-leader to directly or indirectly lead a diverse team of people including academic program leaders, instructional faculty, and student coaches/mentors
Execution focus with the ability to dive-deep and live in the details with a fast-paced weekly execution cadence
Ability to organize and coordinate activities and results across cross-functional teams
Ability to coach and develop direct reports
Ability to collaborate with and manage teams, including those in a remote environment, while demonstrating excellence, integrity, and respect
Ability to work effectively in a highly matrixed organization
Ability to build relationships and influence at all levels, both internally and externally
Ability to be an agent of change in a rapidly changing environment
Proven ability to analyze data to identify trends and drive innovation
Sound judgement and decision-making skills
Strong oral and written communication skills
Advanced skill in interpreting highly complex data from multiple sources utilizing a comprehensive knowledge of the university, higher education and research to craft inventive solutions and make decisions
Ability to create concise, informative reports on projects and initiatives
Ability to clearly document and catalog information and progress on assigned initiatives
Strong skills with common software including Office 365 applications, live event tools, CRM software, Tableau or PowerBi, SmartSheet.
Job Qualifications:
Minimum Qualifications:
Master’s degree from an accredited institution in public health, health and human services, health information management, healthcare administration, health sciences, education, business, or a closely related field.
10 years relevant experience (with 5 years in senior leadership experience with hands-on experience in hiring, managing, and scaling significant teams) In lieu of a Master's degree a Bachelor's degree + 15 years relevant experience may be considered if candidates possess the necessary skills and knowledge required for the position.
Experience leading academic programs, professional education, workforce-development programs, or comparable healthcare initiatives from strategy through implementation and continuous improvement.
Experience developing and managing budgets, allocating resources, and balancing academic quality, student outcomes, growth, and operational sustainability.
Preferred Qualifications:
Earned doctorate or other relevant terminal degree from an accredited institution in a Health Sciences discipline, education, organizational leadership, business, or a closely related field.
Academic leadership experience at the department chair, program director, associate dean, dean, or comparable level.
Experience overseeing a multidisciplinary academic portfolio that includes two or more of the following areas: public health, health and human services, health information management, healthcare administration, or health sciences.
Experience with institutional and programmatic accreditation, regulatory compliance, substantive-change processes, and specialized professional standards.
Familiarity with accrediting or professional organizations relevant to the portfolio, such as CEPH, CAHIIM, AUPHA, CAHME, HIMSS, AHIMA, APHA, or comparable organizations.
Current or previous professional certification relevant to one of the assigned disciplines, such as RHIA, RHIT, CPH, CHES/MCHES, FACHE, or another recognized healthcare credential.
Experience in developing curriculum and/or high-stakes assessments.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Travel:
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
#LI-TT1 #LI-INOFFICE
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
