Private Health Management

Director Sales Operations & Enablement

Private Health Management  •  $140k - $204k/yr  •  Remote  •  23 days ago
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Job Description

About Private Health Management

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.

About the Role

This is a foundational role responsible for building and scaling the sales operations function at PHM. As Director of Sales Operations/Enablement, you will partner closely with the VP of Sales to design the systems, processes, and enablement infrastructure that drive revenue growth and team effectiveness.

You will own the operational backbone of the sales organization, enabling the VP of Sales to focus externally on customers, deals, and pipeline growth. This role is highly cross-functional and requires someone who can bring structure to ambiguity, remove friction for the sales team, and drive measurable improvements in efficiency and performance.

What You’ll Accomplish

  • Establish and roll out a comprehensive sales playbook that aligns the team on messaging, methodology, and execution
  • Design and implement scalable sales processes that improve consistency, efficiency, and revenue outcomes
  • Build and deliver ongoing sales training programs to elevate team performance and in-market effectiveness
  • Drive operational improvements across systems, tools, and workflows to remove friction and accelerate revenue growth

How You’ll Spend Your Days

Sales Process & Playbook Development
You will define and continuously refine the sales process, ensuring alignment across the team. You will build and maintain a living sales playbook that evolves with the business and reinforces best practices.

Sales Enablement & Training
You will lead ongoing training initiatives, including sales methodology adoption, skill development, and reinforcement of best practices. You will ensure the team is equipped to execute effectively in market.

Sales Technology & Systems Optimization
You will own the sales tech stack, including Salesforce and supporting tools, identifying gaps and driving improvements. You will partner with Business Operations and IT to enhance integrations, functionality, and usability.

SDR Team Support & Development
You will support and guide the SDR team on targeting, messaging, objection handling, and execution. You will help build structure and consistency in their workflows and performance.

What You Bring to the Table

Required

  • Deep experience with Salesforce and modern sales tech stacks (e.g., HubSpot, Outreach, LinkedIn Sales Navigator, ZoomInfo), with the ability to identify gaps and drive improvements
  • Proven experience in high-growth, fast-paced environments where systems and processes are built in real time
  • Strong track record of designing and delivering sales training and enablement programs that improve performance
  • Experience managing and supporting inside sales teams including coaching on messaging, targeting, and objection handling
  • Demonstrated ability to work cross-functionally with Sales, Marketing, IT, Business Operations, and Finance to drive outcomes
  • A results-oriented mindset with a focus on driving efficiencies, removing friction, and enabling revenue growth
  • Strong familiarity with leveraging AI tools to support sales teams

Nice to Have

  • Familiarity with MEDDPICC or similar sales methodologies
  • Experience building a sales playbook from scratch and evolving it over time
  • Background in healthcare, benefits, or working with employers, brokers, or consultants
  • Experience with the AI tool Exec for training and coaching

Read what current Team Members say about working at PHM!

Compensation

The target base salary for this position is $140,000 - $170,000 base salary with OTE of $168,000 - $204,000

This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.

Location

This is a remote role requiring that you live in and physically perform all work in the United States.

Next Steps

Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers.

Have a quick question about the role? Email careers@privatehealth.com or simply apply here.

Anticipated Pay Range $140,000$200,000 USD

Private Health Management

About Private Health Management

For more than 18 years, Private Health Management (PHM) has set the standard in serious and complex care management—ensuring individuals receive the expert support they need while helping employers, captives, and insurance organizations drive superior outcomes and lower costs.

When a diagnosis is life-changing—whether cancer, autoimmune disease, cardiovascular disease, a rare illness, or multiple chronic conditions—PHM ensures clients receive clear, independent guidance to make the most informed health decisions possible.

PHM delivers unparalleled access to world-class specialists, advanced diagnostics, and the most innovative treatments available—anywhere in the world. Our elite team of experienced clinicians and PhD researchers work independently and alongside clients’ existing providers, offering truly unbiased, science-backed recommendations. Free from hospital and insurance affiliations, our sole commitment is to achieve the best possible outcome for every client.

PHM is trusted to improve patient outcomes and reduce the stress and uncertainty that comes with complex care. Clients see 2–4x better survival for late-stage cancers, a 15% reduction in unnecessary treatments, and 70% modification of treatment plans.

From the moment of diagnosis through every stage of care, PHM empowers clients with confidence, access, and advocacy to achieve the best possible outcomes.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Los Angeles, California
Year Founded
2007
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