Job Description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Director, Sales Enablement is a strategic leadership role responsible for defining and executing the enablement strategy across Enterprise & Business. Working in partnership with Sales, Product, Go-To-Market and Marketing teams, the role drives sales capability, productivity and commercial performance through the delivery of effective sales methodologies, value propositions, tools, content and governance frameworks. As a key member of the Sales Operations leadership team, the Director leads initiatives that strengthen go-to-market effectiveness, accelerate onboarding and capability development, improve compliance and operational discipline, and empower sales teams to deliver differentiated customer outcomes and sustainable business growth.

What You’ll Do

• Lead and execute the Enterprise & Business Sales Enablement strategy, driving sales capability, productivity, customer outcomes and commercial performance.
• Partner with Sales, Product, Go-to-Market and Marketing leaders to embed best-practice sales methodologies, value propositions and enablement programs.
• Develop and deliver onboarding, continuous learning and coaching initiatives that build capability across sales, pre-sales and leadership teams.
• Oversee the creation and governance of sales content, communications, tools and knowledge resources, ensuring teams have access to accurate and relevant information.
• Drive sales process optimisation, systems adoption and operational excellence, improving compliance, efficiency and the end-to-end quote-to-order experience.
• Lead and develop a high-performing enablement team, using data-driven insights to measure impact, influence stakeholders and support business growth.

What You Bring

• 10+ years of professional experience, with demonstrated success leading Sales Enablement, Sales Excellence, Commercial Capability or Go-to-Market functions within complex B2B organisations.
• Deep expertise in developing and embedding sales methodologies, enablement programs and capability frameworks that deliver measurable improvements in customer outcomes, revenue growth and sales effectiveness.
• Exceptional stakeholder engagement and influencing skills, with the ability to partner credibly with senior executives and align cross-functional teams around strategic priorities.
• Strong commercial and strategic acumen, translating market trends, customer needs and complex product portfolios into clear, differentiated value propositions and go-to-market strategies.
• Experience leading business transformation, operational excellence and change initiatives, including sales process optimisation, systems adoption, governance and compliance uplift.
• Outstanding people leadership and coaching capability, with a demonstrated ability to build, develop and inspire high-performing teams in telecommunications, technology or other complex B2B environments.

The good stuff….

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity