Job Description

Lead the Region in optimizing revenue, product performance, and commercial processes by:

• Acting as a trusted advisor to Sales, Customer Service, Trade Management, and Digital stakeholders
• Providing data-driven insights to support decision-making
• Driving ownership, accountability, and transparency across all RM topics

Ensure delivery of customer value and commercial performance by aligning strategies with market dynamics and operational capabilities, while fostering a culture of:

• Performance excellence
• Collaboration
• Continuous improvement and efficiency
• Digital adoption

Regional Performance & Steering

• Overall responsible for Revenue Management performance across Region Asia
• Act as regional focal point and trusted advisor for RM topics
• Lead Regional Performance Management (RPM) cadence with Areas
• Define and drive regional targets and KPIs
• Provide performance transparency and actionable insights
• Identify gaps and drive corrective actions with Areas

A. Short-Term Product Bundles (QQ / QQS + Digital)

• Overall responsible for QQ / QQS performance, adoption, and quotation quality
• Drive conversion optimization and opportunity identification
• Lead digital adoption (Web, API, EDI, eBL) and support product rollouts
• Coordinate feature campaigns and go-to-market activities
• Act as focal point for exception handling and governance

B. Long-Term Product Bundles (QFP / CVA)

• Overall responsible for QFP / CVA governance and performance
• Ensure timely reconciliation, invoicing, and exception handling
• Provide transparency on negotiation pipelines and contract performance
• Support Areas in negotiations and customer engagement
• Collaborate with Global RM on product enhancements

C. Tariff Performance & Pricing Governance

• Overall responsible for regional tariff optimization and pricing governance
• Lead Quarterly Surcharge Review (QSR)
• Ensure tariffs are market-aligned and revenue-optimized
• Coordinate global surcharge initiatives regionally
• Drive accurate reporting and revenue leakage mitigation

D. Commercial Process Management

• Process owner for RM-related commercial processes in Region Asia
• Establish and maintain standardized processes and guidelines
• Drive efficiency and continuous improvement
• Foster cross-functional alignment and collaboration
• Act as regional point of entry for RM process topics

Cross-Functional Responsibilities

Value Added Services (VAS)

• Drive product performance and competitiveness through benchmarking and analysis
• Support commercialization and advocate usage with Areas
• Address underperformance and provide enhancement feedback

Digital & Innovation

• Support regional and global digital initiatives
• Promote new features through structured go-to-market approaches

Stakeholder Enablement & Collaboration

• Build trust through transparent communication and reliable delivery
• Enable stakeholders with clear insights and recommendations
• Drive alignment across Region and HQ

• University degree or several years of experience performing quantitative business analysis with a background in either revenue management or analytical function
• Strong analytical skills and mathematic proficiency, to include advanced statistics and probability modelling, as well as linear algebra.
• Familiar with Hapag-Lloyd systems (Outlook, FIS, Salesforce, QlikView/Qlik Sense) and data-driven tools
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
• Excellent communication and interpersonal skills, with the ability to engage stakeholders across functions and seniority levels
• Proven ability to drive alignment and influence decision-making in a cross-functional environment
• Maintain a positive, solution-oriented mindset under pressure
• Receptive to new ideas with strong motivation for continuous self-development

Ability to originate and develop ideas, evaluate complex situations, and take appropriate action