Job Description

A system-level position overseeing all front-end revenue cycle functions of the Physician Enterprise, the Director of Revenue Cycle Operations, Front End leads pre-service teams including Scheduling, Pre-Registration, Insurance Verification, Pre-Authorization/Pre-Service Financial Clearance; and Patient Access to include Registration, Financial Assistance/Community Benefits/Charity Care. The incumbent will be responsible for daily operations of all front-end revenue cycle revenue cycle activities at various locations while operating in compliance with federal and state regulations, hospital and medical group related policies. The leader is responsible for implementing revenue cycle initiatives while overseeing operations and financial performance of the team’s activities. Provides guidance and support in building one front-end revenue cycle team covering the Medical Group.

Bachelor’s degree required. Master’s degree in Business Administration, Healthcare Administration or relevant equivalent preferred. Five plus years of professional and management experience with at least 2 years of direct supervision in two or more areas of front-end revenue cycle functions (Scheduling, Pre-Registration, Insurance Verification, Pre-Authorization/Pre-Service Financial Clearance, Registration, Finance Assistance/Community Benefits/Charity Care) required. Previous director level experience preferred. A commitment to continuous learning shown through membership in professional organizations like NAHAM, HFMA and/or relevant industry standard certifications a plus. Experience managing performance and developing a solid team. Must have ability to handle multiple priorities and work independently. Current knowledge of HIPAA, DNV, Joint Commission standards, Legal, Compliance, and Vendor management. Demonstrates knowledge of cash controls, computer technology, Electronic Health/Medical Record systems, and other relevant third-party technology tools. Knowledge of healthcare regulatory requirements including, but not limited to, CMS, EMTALA, 501R, Price Transparency, Medicare (MSPQ), Medicaid and other government payers. Collaborative, collegial leader with strong communication skills. Customer service and results oriented. Experience managing projects preferred.

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation.