Job Description

JOIN OUR TEAM

As Director Retail Stores & Partner Channels, you will spearhead and scale one of Westwing's most important and strategic business initiatives - leading the expansion of our physical presence into one of our strongest growth drivers for the next decade. You will identify strategic priorities and drive brand experience while delivering significant customer and P&L upsides. In this role, you will make our brand and products physically experienceable, bridging the gap between digital discovery and real-world inspiration while driving a holistic omnichannel strategy. You will lead and build a world-class, customer-driven Stores organisation of currently ~70 people and define the right store strategy and concept for our success. Your mission is to establish the foundation to expand our Stores network while ensuring clear accountability for store economics, and scaling our partner channels. This position is unlimited and based in Munich

WHAT YOU'LL DO

• Lead the Stores business unit with a relentless focus on sales and operational excellence to ensure a premium, on-brand, omnichannel customer experience
• Spearhead a expansion strategy including site selection, lease negotiations and store architecture to maximise long-term profitability
• Build and scale partner channels and wholesale business by identifying strategic priorities and partnerships to grow the brand’s external market presence
• Own the full P&L and leverage data, analytics, automation and process optimisation to prove the ROI of our stores, driving both topline and bottom line growth, unlocking massive commercial potential
• Hire, build, lead and inspire an ambitious team, fostering a high-performance culture and constantly raising the bar as a talent attractor and motivator across all locations

YOU COME WITH

• Proven leadership experience (7+ years) in senior retail operations, establishing high-performance teams and defining store strategies within fast-paced, premium segments
• Extensive track record in scaling retail networks and driving commercial growth through smart process design, digital integration, and an elevated customer experience
• Exceptional written and verbal communication skills in both German and English, with a proven ability to manage senior stakeholders and drive cross-functional collaboration (across key functions such as Marketing, Logistics, Assortment etc.)
• A strong, innovative, aesthetic sense and understanding of the premium segment, coupled with visionary, strategic thinking and the ability to translate digital-first brands into exceptional physical customer experiences
• Flexibility to travel to various Store locations as required, with the position based in Munich
• Experience in managing diverse growth channels, such as Franchise, Wholesale, or Partner Channels in relevant industries is a plus

WHY WESTWING

If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living.

Here is what you can look forward to:

• A high-performance culture built on trust, feedback and collaboration
• An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
• A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen
• Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas
• 30 days of paid holiday to rest, recharge, and come back ready to create
• A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect
• Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers
• Wellbeing support through mental health resources, sports memberships, and preventive care
• Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet
• Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
• One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower
• Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest

ABOUT US

Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Department

Stores