Job Description

Who we are

IHG Hotels & Resorts is one of the world’s leading hotel companies, with 20 brands and more than 6,800 hotels globally.

You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Room for you to belong, to grow and to make a difference. Together, we’re creating True Hospitality for Good.

At IHG, our Branded Residences team is shaping the future of this product. We are developing frameworks, commercial models, and operational standards that will define excellence in branded living. We are building best‑in‑class strategies, capabilities, and owner‑experience programs that elevate our brands and create meaningful differentiation in the marketplace.

Our ambition is to position IHG as one of the global leaders in branded residences by delivering exceptional value to owners, developers, and partners and by consistently crafting the future of luxury living.

Director, Residential Marketing & Sales Account Management

We are expanding our residential portfolio across EAPAC and Greater China and are seeking a strategic marketing leader to join us.

This regional role drives residential marketing strategy and project account management across our luxury and lifestyle brands. Acting as brand steward and primary owner contact, you will ensure each project is positioned and launched in line with IHG’s standards, delivering strong sales performance, premium pricing, and exceptional developer partnerships while supporting the continued growth of our global residential business.

The duties and responsibilities will include:

• Provide strategic brand and residential counsel to Licensees and their teams on project positioning, naming, and sales strategy.
• Serve as the primary marketing contact for all Six Senses residential owners, licensees and their agencies and project teams, building trusted, long-term relationships.
• Conduct comprehensive onboarding and brand immersion workshops for Licensee’s project teams, agency partners, and sales brokers.
• Support PR teams in crafting earned media strategies, messaging, and launch plans.
• Help develop internal educational materials, developer pitch decks and training programs related to the residential business.
• Conduct regular meetings with project teams to diagnose project challenges and proactively recommend marketing solutions to accelerate sales velocity and brand alignment.

What we need from you:

We’re looking for a strategic, detail-oriented marketing leader with deep luxury hospitality experience, strong stakeholder management skills, and the ability to drive residential project performance while upholding IHG’s luxury brand standards.

• Proven experience in luxury hospitality marketing, with residential marketing or account management experience preferred.
• Experience working with high-net-worth (HNW) stakeholders and clients.
• Strong project management skills with the ability to coordinate multiple stakeholders and deliver projects on time.
• Degree in Marketing, Hospitality, or a related field.
• Experience managing and collaborating with external developers, agencies, and partners.
• Highly detail-oriented with strong organisational skills.
• Proactive and communicative, ensuring all stakeholders are consistently informed and aligned.
• Exceptional relationship-building and stakeholder management abilities.
• Talented and passionate in creative storytelling and strategic thinking to support luxury brand positioning.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Your ambition, your growth, your success.

If this is You, there’s Room for You.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?