Job Description

We are seeking a Director, Residential and Facility-Based Services!

Nelsonville, OH

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Managing Director of Residential and Facility-Based Services is responsible for the overall leadership, administration, and performance of Integrated Services for behavioral health, Mary Hill Youth and Family Center. This role oversees clinical programming, daily operations, staffing, regulatory compliance, and fiscal management to ensure the delivery of safe, high-quality, trauma-informed services. This position works collaboratively with internal teams, community partners, referral sources, and stakeholders to achieve positive outcomes, maintain census goals, and support organizational objectives. This role involves rotating on-call coverage.

The salary for this position is $95,000.00 to $120,000.00 annually, based on experience

Essential Functions:

• Provide leadership and oversight of all clinical and therapeutic programming within the 24/7 residential program
• Oversee performance management, recruitment, and professional development of the program
• Ensure services are trauma-informed, family-centered, and aligned with evidence-based practices
• Develop and implement operational procedures and workflows that support program effectiveness and compliance
• Develop, manage, and monitor the program budget to ensure fiscal responsibility and sustainability
• Ensure compliance with all applicable licensing, accreditation, funding, and regulatory requirements, including but not limited to CARF, OMAS qualifications and standards
• Monitor quality of care, treatment outcomes, incident trends, and client satisfaction to ensure continuous quality improvement
• Maintain strong relationships with internal departments, referral sources, community partners, and child-serving systems to support continuity of care
• Lead a team focused on accountability, engagement, retention, and professional development
• Performs clinical treatment with the program to maintain coverage requirements when needed
• Must be able to follow all residential safety protocols
• Perform all other duties as assigned

Minimum Requirements:

Education/ Licensure:

• A high school diploma or GED is equivalent is required
• A bachelor’s degree in social work, healthcare or a related field is required
• A master’s degree in counseling, social work, nursing, or a related field is required
• An active independent licensure in social work or professional counselor (LISW/LPCC) in the state of Ohio is required
• CPI de-escalation certification is required, or the ability to maintain certification upon employment

Experience:

• 8 years of experience in behavioral health, residential treatment, child welfare, or youth-serving programs are required
• 5 years of progressive leadership in behavioral health, residential treatment, child welfare, or youth-serving programs are required
• 3 years of experience providing coordinated supportive services/care coordination services or administrative support in a behavioral health setting required
• Experience with staff supervision, budget management, quality improvement, and program development is required
• Previous supervisory experience is required
• Experience working in the behavioral health field is required, preferably experience working with multi-system youth, or individuals with autism and/or developmental disabilities is required
• Experience working within an OMAS class facility is preferred

Knowledge, Skills, and Abilities:

• Knowledge of high-fidelity wraparound services is preferred (training provided post-hire)
• The ability to maintain expert knowledge of QRTP guidelines and requirements is required
• Ability to work independently is required
• Ability to use appropriate databases, spreadsheets, and other software required
• Access to reliable transportation required

• Advanced communication skills, both oral and written is required

• Advanced organizational skills are required

• The ability to bill Medicaid without restrictions is required

• A valid driver's license and the ability to operate a motor vehicle is required

• An appropriate level of auto insurance coverage is required

• Ability to manage deadlines within a fast-paced, high-volume environment is required
• The ability to maintain a high-speed internet connection is required
• The ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer is required

• Must be able to lift up to 15 pounds at times is required
• Ability to bend, twist, hinge, squat/kneel, reach above shoulder
• Ability to hand use: grasping, gripping, turning

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION

Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.”

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.