Job Description

The Director, Re-Investment COS Remodels and Facilities is responsible for overseeing the Re-Investment process for new GoTo Foods corporate owned restaurant locations to ensure that the Brand's building and operating standards are properly implemented. This position collaborates across multiple stakeholders (Brand marketing, Finance, Supply Chain, Operations, and Training; GoTo Foods Technical services; Brand Design, Architects, Real Estate, Franchisees, and Contractors and vendors) to provide input on Corporate owned restaurants, and to monitor and adjust all construction and facilities projects to ensure projects achieve timelines, cost projections and successful openings. The Director provides real time project updates and status reports to all stakeholders.

Essential Functions

· Project Management

· Leads the planning and process and provides overall direction for the Corporate owned store efforts in accomplishing yearly goals which include remodels, facility projects and special projects to help expand brand platforms.

· Conducts meetings with expanded team members to communicate status and develops and enhances positive business relationships with new and existing franchisees.

· Acts as Brand Liaison between franchisees, leasing, contractors, architects, and vendors.

· Leads and oversees cross-functional project teams to ensure effective synergy between the design and development team and the training, operations and marketing teams.

· Collaborates with various cross-functional resources to ensure all facets are handled in accordance with established processes, timelines and budgets.

· Collaborates with various vendors throughout the project, providing them with the proper tools and materials to assist them with trademark or design issues. Qualify and on-board vendors as required. Maintain continual assessment of performance for all related vendors.

· Develops and maintains reporting systems which accurately reflect any actions taken on particular store projects and keeps reports current for regular distribution.

· Works with all staff members within the Development and Design Departments to ensure timely opening of all stores.

· Negotiates with mall managers, tenant coordinators, mall architects, etc. as needed to deal with any concerns related to the design or build-out of locations.

· Corporate Owned Store Remodels and Facilities Management

· Facilities Strategy & Planning: Develop and execute budgets and long-range facilities plans based on company growth and future needs.

· Facilities Operations Leadership: Oversee the physical environment from curb to interior, ensuring facilities and related services meet business requirements, safety requirements, and security. Manage staff and external vendors to deliver efficient, high-quality services.

· Contract & Vendor Management: Manage multiple corporate contracts with service providers for facilities administration, construction, business travel, fleet management, and other services. Ensure service quality, timeliness, and compliance.

· Capital Projects: Lead the planning, budgeting, and execution of capital improvement projects, ensuring they meet scope, budget, and timeline objectives.

· Team Management: Provide technical and operational leadership to internal teams and external partners, fostering a culture of excellence and accountability.

· Compliance & Safety: Ensure all facilities operations comply with relevant regulations, standards, and policies, prioritizing safety and sustainability.

· Rollouts and Initiatives: Assist with research and development for all COS rollouts from planning to execution to punch list.

· Supports & Influences a High Functioning Team (internal and external)

· Holds others accountable for conducting business in a legal and ethical manner while complying with policies, laws, and regulations related to business and employment.

· Maintains real time reporting and transparency for all schedules, budgets, and progress reports on shared platform.

· Oversees people processes and programs across the team to ensure talent for current and future needs by providing operational, functional, and technical leadership.

· Attracts, retains, and develops highly effective professionals and support staff.

· Cultivates a bench of leadership and talent to deliver results and support future growth.

· Determines work methods and directs the work of associates.

· Drives the establishment of performance goals and provides on-going feedback, coaching, and development to enhance the team’s performance and capability, to facilitate open communication, and to encourage continuous performance improvement.

· Identifies individual and team skill gaps, developmental areas, and opportunities (e.g., training, special assignments, projects, etc.) to advance individual and team capability.

· Recognizes initiative, innovation, and work well done to create a positive work environment of excellence.

The Director, Re-Investment COS Remodels and Facilities is responsible for overseeing the Re-Investment process for new GoTo Foods corporate owned restaurant locations to ensure that the Brand's building and operating standards are properly implemented. This position collaborates across multiple stakeholders (Brand marketing, Finance, Supply Chain, Operations, and Training; GoTo Foods Technical services; Brand Design, Architects, Real Estate, Franchisees, and Contractors and vendors) to provide input on Corporate owned restaurants, and to monitor and adjust all construction and facilities projects to ensure projects achieve timelines, cost projections and successful openings. The Director provides real time project updates and status reports to all stakeholders.

Education

• Bachelor's Degree, Construction Management, Architecture, or related field, Required

Work Experience

• 5+ years relevant work experience (e.g., restaurants/retail/hospitality development and / or consulting), Required
  
  • Senior Manager and/or Director experience, Preferred
• 3+ years' experience managing National multi-unit remodel or construction projects, Required
• Demonstrated success influencing diverse stakeholders and leading teams that include non-direct repots in cross-functional settings, providing end-to-end project management, Required

Skills & Abilities

• Ability to read and understand and provide comments/direction on design and construction drawings
• Ability to read, understand, comment, and negotiate, contracts, leases & work letters
• Ability to prepare & understand project financial models & cost analysis
• Ability to execute, review, and negotiate multiple bid requests for all projects.
• Ability to track projects within Department lifecycle management platform (e.g., Lucernix, or similar)
• Ability to manage and organize projects across various stakeholder groups
• Ability to develop and maintain positive business relationships (e.g., customers, 3rd party vendors, other departments, etc.) and foster an environment of mutual respect, understanding, trust, and support
• Ability to understand, anticipate and respond effectively to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
• Ability to gather data from multiple sources and make informed decisions that includes an understanding of the business (business acumen)
• Ability to quickly define issues, identify appropriate action, and coordinate and track progress to resolution
• Ability to convey clear, concise information in verbal, written, electronic, and other communication formats and to demonstrate active listening while engaging others
• Proficient in Microsoft Office Suite (fluent in Excel, PowerPoint, Word)
• Proficient in Microsoft Project, Preferred

Travel Requirements

• May be required to travel up to 50% of the time