CrossCountry Consulting

Director – Project Management Office & Kantata Owner

CrossCountry Consulting  •  McLean, VA (Remote)  •  1 hour ago
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Job Description

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

CrossCountry Consulting is the transformation partner for the Office of the CFO. Founded in 2011 and headquartered in Tysons, Virginia, the firm delivers finance, accounting, risk, operations, AI, data, and technology advisory services to the Office of the CFO, private equity sponsors and their portfolio companies, corporate functional leaders, and the Office of the CIO. We are a PE-backed, high-growth firm with an active acquisition program and an employee-first culture.

Position Overview

CrossCountry has no PMO today. This role is the firm's first dedicated PMO leader and the senior business owner of Kantata, where our delivery process lives: how engagements are scoped, forecast, changed, reported, and closed. We are not seeking enterprise PMO bureaucracy; we want sound delivery practices and a more intuitive, user-centric platform.

Kantata is one of our largest technology investments and connects to Salesforce, Workday, Intacct, Adaptive, and the enterprise data warehouse (EDW). It has replaced a monthly cycle of Excel and Word submissions, but we are not yet getting its full value: the user experience lags, native capabilities sit unused, and Finance has carried business ownership on top of its core work. The focus is optimizing an established platform, not implementing a new one. You will bring a product-owner mindset, project management expertise, command of professional services economics, and the standing to push back on changes that add complexity without proportional value.

Scope: The Engagement Lifecycle

The role governs the full lifecycle from the Salesforce opportunity through setup, delivery, and Intacct to period close, ensuring data integrity, reporting accuracy, and process consistency at every stage.

Phase

Key Activities

Pre-Engagement

Pricing and margin modeling, product template setup, standard cost validation, bookings configuration

Engagement Setup

Project structure, resource profiles, revenue product configuration, GL code assignment

Active Delivery

Forecast management, fixed fee monitoring, change orders, offshore quality control, PM standards

Month-End Close

Revenue recognition review, forecast vs. actuals, variance alerts, dashboard sign-off

Reporting & Governance

Leadership dashboards, practice support tickets, Change Control Board (CCB), data model audits, PM guidance

What You'll Do

1 Project Delivery Standards & PMO Practices

  • Define decision rights, escalation paths, and interfaces with Finance, CITS, RevOps, Accounting & Billing, Staffing, and the Global Delivery Center.
  • Publish and own delivery standards adapted from PMI/PMBOK and built into Kantata workflows; Engagement Owners own execution.
  • Govern SOW completeness, change orders and cumulative overages, ETC/EAC forecast quality (with particular rigor on fixed fee), RAG status, risk registers, AR aging, and closeout with a lessons-learned repository.
  • Transition forecast accountability to Engagement Owners, and build a Community of Practice that coaches them on difficult client conversations; serve as escalation point for engagements at commercial or relationship risk.
  • Partner with Service Line and Global Delivery Center leaders on offshore quality control and cross-time-zone practices, and standardize methodologies (leveraging Smartsheet), including responsible AI-enabled practices per firm policy.
  • Track delivery KPIs: budget adherence, change order conversion, fixed fee recognition accuracy, AR aging, training completion.

What You'll Bring

Bachelor's degree in finance, accounting, business, information systems, or a related field.

12+ years in professional services (consulting, advisory, or accounting) in operations, finance, business systems, or delivery leadership, including 4+ years leading teams and cross-functional programs.

Proven project management expertise from leading a PMO, delivery function, or large engagement portfolios, including earned value and ETC/EAC methods

Hands-on Kantata (formerly Mavenlink) experience as business owner, administrator, or senior power user; PSA or ERP implementation or optimization experience with working knowledge of integrations.

Command of professional services economics: ASC 606 revenue recognition (fixed fee, T&M, subscription), utilization, ABR, standard cost, margin, and GL structures.

Record of improving enterprise platform adoption and owning firmwide data governance or business rules in a complex, multi-practice environment

Track record driving behavior change among senior practioners using change management methods (e.g., Prosci).

Executive presence, with the judgement to challenge senior leaders with data and to decide on firm's behalf.

Preferred & Key Performance Measures

Preferred

  • Prior PMO leadership in a mid-to-large professional services firm; PE-backed, acquisitive environment experience; offshore or global delivery experience.
  • Familiarity with Salesforce, Workday, Concur, Intacct, Smartsheet, Tableau or Power BI, and EDW/BI tooling.
  • PMP, PgMP, or equivalent; MBA or CPA a plus.

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Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.

CrossCountry Consulting

About CrossCountry Consulting

CrossCountry Consulting is a leading provider of specialized finance, operations, and technology advisory services. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, the firm solves today’s most pressing challenges and creates present and future enterprise value through accounting and risk, technology-enabled transformation, and transaction solutions.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
McLean, Virginia
Year Founded
2011
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