ASM

Director, Program Management

ASM  •  United States (Onsite)  •  4 hours ago
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Job Description

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Director, Program Management position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams.

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint.

Roles & Responsibilities

Operational Strategy & Governance

  • Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
  • Establish operating model that balances standardization with regional execution needs.
  • Create governance, operating cadence, and performance management framework across regions.
  • Strategic Advisor in operational scalability, risk, and service readiness.

Service Delivery & Execution

  • Ownership of global delivery of operational services:
  • Equipment manufacturing and configuration
  • Tool installation and ramp readiness
  • Installed base lifecycle support
  • Customer and fab-site operational requirements
  • Drive adherence to service standards, KPIs, SLAs, and customer commitments
  • Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement

  • Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
  • Improve operational efficiencies through the identification of automation, digitization and technology solutions.
  • Proactively manage operational risk, compliance and business continuity

Financial & Resource Management

  • Ownership of operational budget, cost optimization initiatives, and productivity targets.
  • Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building

  • Lead, develop, and inspire a high-performing, diverse leadership team.
  • Build and grow organizational capability through talent development, succession planning, and workforce planning.
  • Foster accountability, collaboration, customer focus, and continuous improvement.
  • Driver culture of safety and inclusion across operations.

Cross-Functional & External Partnership

  • Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
  • Act as the operational interface for key customers and supplier when needed.
  • Ensure seamless handoffs across end -to-end value streams.

Qualifications

  • Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
  • 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
  • Proven experience leading large, global, and cross-functional teams.
  • Strong track record of driving operational excellence, transformation, and scalable service models.
  • Demonstrated financial acumen, including budgeting, cost management, and ROI analysis

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

ASM

About ASM

At ASM, we’re shaping the future at the atomic level. We enable the next generation of microchips by empowering leading semiconductor manufacturers with advanced wafer processing equipment.

Through our mastery of thin-film deposition, we create the innovative tools and solutions that shape the materials at the heart of tomorrow’s technology – powering everything from AI and next-generation healthcare to cloud computing and smarter, more energy-efficient devices.

With over 4,600 people representing more than 60 nationalities across 15 locations worldwide, we’re united by one ambition: to stay ahead of what’s next. And with research centers in seven countries and nearly a quarter of our people and profits devoted to research and development, excellence is our baseline, not our finish line.

Our pioneering thin-film deposition technologies – like atomic layer deposition, epitaxy, silicon carbide, chemical vapor deposition and vertical furnaces – help our customers push the limits of performance, speed, and efficiency. Our strong patent portfolio, flat organization, and agile way of working enable fast collaboration, global mobility, and a competitive edge far beyond our scale.

Every day, we work to make integrated circuits smaller, faster, more energy-efficient, and more powerful. Together, we’re advancing technologies that unlock new potential and improve lives.

Ready to become a master of atomic layering? Explore opportunities on our careers page or in the “Jobs” tab here on LinkedIn.

Industry
Hardware & Semiconductors
Company Size
1,001-5,000 employees
Headquarters
Almere, NL
Year Founded
1968
Website
asm.com
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