Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
The Director - Program Management is accountable for enterprise IT delivery portfolio planning and decisioning at SHI. This role assumes ownership after initiatives are approved and chartered, translating charters into integrated delivery roadmaps, yearly plans, and inyear prioritization decisions that reflect enterprise capacity and constraints.
This role serves as the owner of portfolio strategy, outcomes, and trade‑offs, translating enterprise objectives into integrated programs and product roadmaps. The Senior Director partners closely with executive stakeholders and the PMO to ensure the organization is focused on the right initiatives, in the right order, with clear accountability for results. Success in this role requires strong business judgment, the ability to lead through influence, and experience operating at the intersection of strategy, execution, and product delivery.
This role is required to report to the Austin, TX or Somerset, NJ location on a hybrid basis.
Own the IT delivery portfolio postcharter, ensuring approved initiatives are realistically planned, sequenced, and coordinated
Lead annual enterprise delivery planning, producing integrated, capacity aware roadmaps aligned to approvedcharters
Drive in year portfolio decisioning as newcharters enter or delivery constraints change
Translate approvedcharters into delivery ready plans without redefining scope, funding, or business value
Lead portfolio level tradeoff discussions across timing, capacity, dependencies, and funding, enabling informed executive decisions
Assistsin resolvingconflicts related to scope, priority, and resource allocation across initiatives
Act as a trusted partner to senior leadership on portfolio decisions,trade‑offs, and investment choices
Build, lead, and mentor a team of Program Managers accountable for consistent portfolio planning and decision insight
Ensure strong collaboration with business, transformation, finance, architecture, and delivery leaders tomaintainportfolio alignment
Partner closely with the PMO to align portfolio planning, governance standards, and reporting practices
Ensure portfolio data (plans, dependencies, risks) isaccurate, transparent, and decision ready for executive leadership
Ensure clean hand off from portfolio planning to execution teams whilemaintainingportfolio level visibility
Behaviors and Competencies
Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.
Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
Business Acumen: Can provide strategic guidance and insights to drive overall business success.
Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.
Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills.
Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.
Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team.
Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.
Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.
Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.
Project and Goal Focus: Can lead strategic project initiatives, inspire goal-oriented focus in others, and foster an environment that values project alignment and optimization.
Skill Level Requirements
The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert
Skilled in assessing and addressing potential risks to ensure smooth operations and safeguard organizational interests. - Expert
Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful support outcomes. - Expert
Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert
Experience with change management and change consulting, crucial for driving innovation and continuous improvement within the organization. - Expert
Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert
Bachelor’s degree in Business, Management, Engineering, or a related field (Master’sdegree preferred)
10+ years of progressive program and/or project management experience, including leadership of complex, enterprise‑wide initiatives
Demonstrated experience leading large, cross‑functional program and/or product portfolios
Strongexpertisein program management methodologies, including Agile, Waterfall, and hybrid delivery models
Proven success engaging senior stakeholders and leading through influence in matrixed environments
Extensive experience leading enterprise transformation initiatives and managing large, complexInformation Technologyprograms
Strong business acumen with the ability to translate strategy into executable portfolios and roadmaps
Exceptional leadership, communication, and stakeholder management skills
Strong strategic planning, analytical, and problem‑solving capabilities
Advanced degree (MBA or equivalent)
Experience working withinInformation Technologyorganizations with formal PMO structures
Experience leading bothInformation Technologyprogram and product disciplines
Background in digital transformation,operating‑model change, or large‑scale enterprise initiatives
PMP,PgMP, PMI, or equivalent certification
Proven experience leading major Information Technologyimplementations such as ERP, cloud migrations, core systems modernization, or enterprise platform transformations.
The estimated annual pay range for this position is $180,000 - $200,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
