Job Description

This is a newly created strategic leadership opportunity focused on leading the end-to-end product development lifecycle across a global portfolio. The Director, Product Development, will play a pivotal role in improving time-to-market, strengthening product quality, and ensuring regulatory compliance while aligning execution with evolving business priorities.

Reporting to the VP, Product Development, this leader will translate strategy into action—partnering cross-functionally with Product, Supply Chain, Sales, Marketing, and Quality Assurance to deliver high-impact outcomes. The role requires strong operational leadership, cross-functional influence, and the ability to build scalable processes that support growth and innovation.

What you will be responsible for:

• Lead and execute the multi-year product roadmap and New Product Introduction (NPI) lifecycle from concept through launch and sustainment.
• Oversee product verification, validation, and regulatory compliance, including testing, certifications, and adherence to quality standards
• Manage sustaining engineering activities including product changes (PCNs/ECOs) to optimize cost, product performance, and product lifecycle management
• Partner cross-functionally with Product, Sales, Marketing, Supply Chain, Sourcing, QA, and Executive Leadership to deliver on roadmap commitments.
• Manage and develop teams across product development and product verification, including resource planning and budget management
• Provide top level customer support and ensure timely resolution of critical issues
• Establish scalable processes to improve time-to-market, product quality, and operational efficiency.
• Drive data-informed decision-making, leveraging analytics and AI tools to identify opportunities and solve complex product challenges.
• Engage periodically with end customers to understand pain points and translate insights into product improvements.
• Establish and track KPIs related to NPI execution, product success, quality, and lifecycle performance.
  
  

Essential Qualifications:

• 10+ years of leadership experience in product development and/or engineering environment.
• Strong expertise in end-to-end product development lifecycle management within IT hardware, electronics or hardware/firmware environments.
• Proven experience with regulatory compliance, product testing, and quality standards.
• Strong data analytics capabilities and experience leveraging AI tools for decision-making
• Deep understanding of IT hardware, electronics manufacturing, or related industries.
• Demonstrated ability to lead cross-functional teams and influence at the executive level.
• Experience managing complex global supply chains and vendor relationships.
• Strong track record of improving time-to-market, product quality, and cost efficiency.
• Exposure to global regulatory frameworks and compliance environments.
• Business acumen including business case development and commercial decision-making.
  
  

Preferred Qualifications:

• Experience with PLM systems, PIM tools, and product verification/testing platforms.

What to expect from the Hiring Process:

We respect your time and value transparency. Here’s a general idea of what to expect:

• Intro call with our Talent Acquisition Team (30 – 45 minutes)
• Interview with the VP, Product Development (45 – 60 minutes)
• Interview with Chief Technical Officer (45 – 60 minutes)
• Cross-functional Interview with SVP, Operations (45 – 60 minutes)
• Assessment
• Final interviews with President (45 – 60 minutes)
• Offer & onboarding
  
  

What we offer:

This role offers a competitive salary range of CAD170,000 – CAD185,000 and eligibility to participate in our bonus program. At StarTech.com, we value fairness and regularly benchmark pay to stay competitive, recognizing each person’s unique contributions.

As part of the StarTech.com “One Team,” you’ll also enjoy:

• Comprehensive health benefits
• Tuition reimbursement program
• Retirement savings plans
• Wellness Program
• Additional perks and rewards
  
  

About us

We are in the business of human-centered experiences starting with yours. We believe delivering on our promise of "hard-to-find, made easy" begins with an employee experience founded in opportunity, teamwork, empowerment, and curious minds always asking what if. Not only does our commitment to the exceptional deepen relationships with our partners and customers, it also ignites connection within our team.

StarTech.com is a global leader in tech connectivity solutions, manufacturing a wide range of accessories designed to meet the demanding performance standards of IT professionals and businesses. Since 1985, the company has expanded into 28 markets across five continents, with products trusted by more than 90% of Fortune 500 companies.  StarTech.com has been recognized as one of Canada’s Best Managed Companies by Deloitte for 15 consecutive years and is ranked in the top 5% of companies worldwide for sustainability by EcoVadis.  

StarTech.com is an Equal Opportunity Employer In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, StarTech.com will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

StarTech.com uses AI tools only for administrative support, such as transcribing interview notes and organizing candidate details into standardized prescreening and interview templates. These tools do not screen, rank, or assess candidates. All hiring decisions are made by our Talent Acquisition team and Hiring Managers. Candidate information is collected and used solely for recruitment purposes in compliance with applicable privacy laws.