Dayton Children's - Main Campus
Provider Administration
Full time
40The Service Line Director, Primary Care provides operational leadership for pediatric primary care practices within Dayton Children’s. In collaboration with the Division Chief(s) and under the direction of the Senior Director of Primary Care Operations, the Director is responsible for the day-to-day operational performance of assigned clinics including patient access, staffing, financial performance, employee engagement, patient experience, and quality outcomes.
The Director oversees operations and coordinates activities across departments to support the strategic priorities established by senior leadership through the Executive Director. This role is responsible for planning, implementing, and leading operational initiatives that support program development, operational excellence, and achievement of short- and long-term service line goals.
The Service Line Director leads clinical and administrative teams to ensure effective patient care delivery, operational efficiency, and strong fiscal management. Responsibilities include developing and implementing staffing plans, overseeing operational performance, managing budgets, supporting capital planning, and leading quality improvement initiatives.
This leader plays a key role in fostering a culture of engagement, collaboration, and continuous improvement while ensuring adherence to organizational standards related to patient safety, quality, patient experience, and operational best practices. The Director works closely with physician leadership, operational peers, and cross-functional partners to develop and sustain programs and services that strengthen Dayton Children’s pediatric primary care network and support the organization’s mission to deliver high-quality care to children and families.
Education
Master's degree required (MBA, MHA, MPH, MSN or other related field)
Experience
5 years of healthcare leadership experience required
Certification
CMPE Certification
Department Specific Job Details:
Dayton Children's Hospital is the only facility in the region devoted to the health, safety and information needs of children and their families.
Dayton Children's is staffed by pediatricians, pediatric specialists and clinical staff with special training and experience in caring for children. In addition, everything from room decor to life-saving equipment in is designed with the comfort of children in mind.
As a regional referral center, Dayton Children's draws patients from a 20-county area that includes Ohio and eastern Indiana. Dayton Children's affiliation with Wright State University School of Medicine and accreditation by the Joint Commission on Accreditation of Healthcare Organizations ensures young patients the finest pediatric care available.
Dayton Children's staff of over 200 physicians and residents includes primary care pediatricians as well as subspecialists in over 35 areas of pediatric medicine. Working as a team with the medical staff are more than 3500 employees and volunteers who share a commitment to quality care no matter what their specific titles or duties.
