Job Description

Key Accountabilities

• Develop and implement strategies to maximize the efficiency of the enterprise sales pipeline and workforce productivity.
• Work together with Sales teams vertical heads to build and maintain a strong pipeline, ensuring accurate forecasting and timely deal progression.
• Manage the Pre-Sales team of Solution Consultants to design customer-centric solutions, ensuring technical feasibility, innovation, and alignment with enterprise requirements.
• Manage the Bid Management team of Bid Managers to drive end-to-end RFP responses, ensuring quality, competitiveness, and a high win ratio.
• Oversee legal and contracts management within the Lead-to-Order phase to ensure compliance, mitigate risks, and safeguard organizational interests.
• Collaborate with cross functional teams to maintain sales operations best practices and align sales processes with overall business objectives.
• Analyze sales performance metrics to identify areas for improvement and implement corrective actions.
• Provide regular reporting and insights to executive leadership on sales pipeline health and overall performance.
• Manage other business requirements including and not limited to preparation of annual budget, RRMC, CRs requirements, monitoring of cost of sale, partner communications and Ignite rollout.
• Accountable for OCC monitoring and execution for Large and Medium Enterprise segment.
• Manage and deliver executive presentations and board reporting.
• Accountable for Performance Management data to collate Account Managers Performance.
• Oversee vendor management, including selection, contracting, performance monitoring, and compliance with organizational and regulatory requirements.
• Manage Account Mapping.
• Manage ASCADE/BSCS billing.
• Manage Lead Management function.

Qualifications, experience, skills and competencies

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

Experience:

• Minimum of 8 years of experience in sales operations or a related field.

Skills

• Proven experience in a senior sales operations or pipeline management role.
• Strong understanding of enterprise sales processes and methodologies.
• Excellent analytical and problem-solving skills with a data-driven mindset.
• Demonstrated leadership experience in managing and developing high-performing teams.
• Proficiency in CRM systems and sales enablement tools.
• Effective communication skills with the ability to interact with various stakeholders.
• Strategic thinker with the ability to translate strategy into actionable plans.

Competencies

Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.

• Think strategically (Level 4 of 5)
• Achieve tangible results (Level 4 of 5)
• Lead breakthrough change (Level 4 of 5)
• Exceed customer expectations (Level 4 of 5)
• Nurture, Inspire and Motivate (Level 4 of 5)
• Target win-win outcomes (Level 4 of 5)