Solaire Resort

Director, Player Development - Korea

Solaire Resort  •  Paranaque City, PH (Onsite)  •  4 months ago
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Job Description


  • Leads International Sales and Services teams.

  • Prepares annual business plans that identify
    revenue potential by assigned market segments, and describes Casino Marketing
    programs and systems, Player Development activities and services, junkets and
    special events that will attain acceptable levels of revenue by key segment,
    and controls expenses to achieve an acceptable rate of return for invested
    expenses and complimentary services.

  • Maximizes the use of Solaire Club membership
    list to increase play, length of stay, and visits of targeted members;
    develop communications plan and identify tiers; coordinate direct mail and
    e-mail program including monthly newsletters, birthday cards, etc; provide
    tickets, VIP passes, and special offers to both events and entertainment to
    attract target customer

  • Lead overall Korean markets for both locally based
    customers and international-based customers.

  • Lead the in-house Korean operations team.

  • Ensures that performance standards are achieved for customer
    service, operating procedures, internal audit, regulatory compliance,
    productivity and budgeted expenses.

  • Must have general knowledge of regulatory issues and policies
    regarding credit and junket representatives.

  • Understand well the Korean culture.

  • Multilingual. Must possess excellent communications skills that
    can attract premium players and resolve high level complaints.

  • Must be
    able to effectively lead a group of individual performers and develop them
    into an effective team.

  • Must
    be able to manage multiple objectives and tasks simultaneously and be able to
    continually assess and re-set priorities.


Requirements


  • College degree in Marketing, Business Administration, or related field, preferrred.

  • With fifteen (15) - twenty (20) years of experience in the Gaming industry.

  • With at least ten (10) years managerial experience in Casino Marketing or Player Development
Solaire Resort

About Solaire Resort

Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila.

Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club.

Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Paranaque, PH
Year Founded
2012
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