Job Description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for three consecutive years, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day

We are currently seeking a Director, Plant Operations, to join our team in Manchester, TN.

Your Role at Batesville:

As Director, Plant Operations, you will be responsible for leading manufacturing operations through a team of managers, providing overall direction to all manufacturing departments. This role is accountable for end-to-end plant performance, including safety, throughput, cost, and culture, and is expected to deliver measurable results across a cross-functional manufacturing organization. The Director ensures compliance with company policies, procedures, and applicable government regulations; enforces company directives and safety standards; oversees departmental expense budgets; drives training and productivity improvements; and maintains compliance with the company’s quality system. Decisions are guided by functional strategies and business priorities.

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected base salary range for this role is $155,000 – $195,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do:

• Accountable for overall plant performance and related support functions, including delivery to plan, customer service, operating budget management, and cost and efficiency improvement initiatives that maintain safety and quality
• Conducts daily operations meetings and routinely scheduled departmental meetings
• Monitor operating metrics and lead data-driven problem solving, root cause analysis and process improvement initiatives to improve safety and quality, reduce cost, and increase productivity
• Ensure proper protection of all company assets
• Assure that customer needs are met by monitoring production output compared to plan
• Lead, coach and develop a cross-functional team while fostering an collaborative, high-performance culture built on accountability, transparency, and continuous learning
• Present operational performance, risks, and strategic initiatives to senior leadership on a regular cadence.
• Own the plant operating budget; identify and deliver cost-reduction and efficiency improvement opportunities without compromising safety or quality
• Collaborate with Supply Chain, Engineering, and Commercial teams to support new product introductions and accommodate demand changes

What You’ll Bring:

• Bachelor's degree (B.A. or B.S.) in Engineering, Operations Management, or a related technical field; six to eight years of progressive manufacturing experience and/or training; or equivalent combination of education and experience
• Strong proven leadership capabilities, prior supervisory experience is a requirement
• Ability to direct solutions of highly complex business problems
• Proven ability to effectively manage supply chain and ensure all aspects are optimized
• Ability to direct, motivate, and manage direct reports and cross functional teams
• Ability to work independently and solve problems
• Possess analytical, logical, and strategic thinking skills
• Demonstrated track record of improving safety, quality, cost and delivery metrics in a complex manufacturing environment.
• Ability to work cohesively with all levels of internal and external customers; ability to communicate across functional and multicultural lines
• Possess strong organizational, written and verbal communication, problem solving and time management skills
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedural manuals
• Able to review and write capital fund request for changes generating or sustaining improvements in cost, quality and/or delivery
• Employ advanced program and project management tools, solutions, and techniques
• Solve problems and make tactical and strategic decisions for all assigned responsibilities
• Possess ability to multi-task and manage many responsibilities and projects at one time
• Excellent presentation skills and proven ability to influence audience to desired action and build credibility with customers
• Excellent computer skills including proficiency with Microsoft Excel, Word and Outlook are required.
• Knowledge of JD Edwards
• Understanding of lean principles and problem solving techniques
• Familiar with manufacturing systems, material flow, and associated processes
• Familiar with Six Sigma and/or principles in statistical control
• Metal Fabrication / Industry Knowledge
• CPSM, APICS, or similar professional organization member relating to supply chain management
• Formal Lean training

Travel

Associate must be able to travel 20% of the time.

Key Competencies

• Talent Management
  • Skilled at talent identification and selection – utilizes top grading effectively
  • Effectively utilizes performance management tools to develop subordinates
  • Understands difference between coaching and feedback and is effective at delivering both
  • Effectively Identifies and engages development opportunities for high potential talent
  • Sets stretch goals and assignments
• Team Player
  • Able to set aside personal goals for the goals of the organization
  • Demonstrated ability to work well with others regardless of level
  • Identifies and does what needs to be accomplished for the common goal
• Lean
  • Has working knowledge of Policy Deployment, Glass wall and Visual tools (e.g.5S)
  • Understands and uses lean management processes
  • Problem solving tools (e.g. Root cause countermeasure, pareto, etc.)
• Vision
  • Displays an ability to conceptualize the future
  • Understands how events and products transform and can accurately predict possible future outcomes
• Actions/Results Oriented
  • Effectively utilize and influence others to accomplish objectives
  • Improves delivery of services
  • Recognizes and capitalizes on opportunities
  • Works around typical problems and obstacles to get results
  • Holds others and self-accountable
• Customer Orientation
  • Understands customer (internal and external) needs and can develop useful solutions
  • Has the ability to identify and remedy potential customer issues before they occur
  • Has the respect of internal and external customers
• Lead Through Influence
  • Can lead formally through the organization and informally through the ability to influence others within the organization
  • Successful in accomplishing tasks within the organization even when facing resistance
• Recognizes and Utilizes Diversity
  • Defines diversity and inclusion in the context of the professional workplace
  • Practices language and symbols that communicate respect for identities and groups
  • Understands individual dynamics that enhance the expression of diversity in the professional workplace and grow a culture of inclusion
  • Participates in, develops, or leads conversations, meetings, and group activities that are inclusive, and that rely on diversity rather than homogeneity of perspective and ideas

Physical Requirements:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.

DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

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