Job Description

Program: Crotona | 785 Crotona Park North, Bronx NY 10460

What You’ll Do

As Director of Physical Plant Management (Maintenance Director) you’ll oversee the operation and maintenance of all building systems for one of our shelters for people experiencing homelessness. One of our goals is to provide our residents with a clean, safe, and well-maintained living space that feels as much like home as possible, and you will play a key role in making that happen. You’ll lead a team of Porters, Mechanics, and Maintenance Supervisors and oversee physical plant operations, utilities, housekeeping, and landscaping. Additionally, you’ll be responsible for ensuring that all building operations comply with environmental, health, and safety regulations as well as corporate policies.

Your responsibilities will include:

• Providing leadership, guidance, and supervision for the maintenance team and creating a work environment that encourages teamwork and high morale among the team.
• Diagnosing, servicing, and repairing (directly or through delegation to team members) HVAC, electrical, boilers, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, furnishings, masonry, painting/wallpaper, landscaping, snow removal, waste management systems, etc.
• Participating with the site leadership team to formulate and administer site policies and develop long-range goals, including preventive maintenance plans, facility maintenance, and construction.
• Preparing budgets and reviewing and analyzing activities, costs, operations, and forecast data.
• Building relationships with city, state, federal and local officials concerning facilities or capital projects.

You’re a great fit for this role if you have:

• High School Diploma or equivalent OR equivalent experience and skills.
• At least five (preferably ten) years of work experience that includes supervision of staff and management of facilities operations including heating, ventilation, air conditioning, electrical power, building systems, etc.
• Experience working with management-level leaders on budgeting, staffing, capital planning, resource management.
• Strong interpersonal skills to build working relationships, negotiate solutions, and lead a culturally diverse staff.
• Ability to deal with architects, engineers, construction personnel, and professional tradespeople.
• Computer literacy, particularly with Microsoft Office and property management software.
• Valid US Driver’s license.

It would be helpful (but not required) if you have:

• Bilingual (English/Spanish) fluency.

Compensation

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.
• And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.